Savannah Odom
Blue Parrot Oceanfront Cafe
Tallahassee,FL
1
Language
1
Certification
5
years of professional experience
Hardworking and personable individual with 5 years of experience in the hospitality and restaurant industry. I enjoy working with people and take pride in creating a welcoming and positive experience for every guest. I am dependable, adaptable and comfortable in fast-paced environments, with a strong work ethic and genuine passion for hospitality.
Work History
Server
5 Months- Provided exceptional customer service, ensuring a positive dining experience for patrons.
- Managed multiple tables efficiently, prioritizing tasks to enhance service speed and accuracy.
- Collaborated with kitchen staff to accurately relay orders and maintain food quality standards.
- Assisted in training new servers on menu knowledge and customer interaction protocols.
- Resolved customer complaints promptly, maintaining a high level of satisfaction and loyalty.
- Developed rapport with regular customers, fostering a welcoming environment that encouraged repeat visits.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Crew Member
7 Months- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Maintained cleanliness of dining area, promptly clearing and sanitizing tables to enhance customer experience
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Collaborated with team members to streamline workflow during busy periods, ensuring timely service delivery
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
- Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
- Fostered teamwork among crew members, contributing to a supportive work environment and improved morale
Wait Staff/Server
1 Year 4 Months- Delivered prompt, friendly service to over 100 guests daily, contributing to a 15% increase in repeat business and consistently positive customer feedback
- Utilized in-depth knowledge of menu items and dietary accommodations to provide tailored recommendations, ensuring safe, accurate meal preparation
- Efficiently processed food and beverage orders using POS systems and handled cash transactions with accuracy and professionalism
- Collaborated with kitchen staff to uphold quality standards and ensure timely order delivery, while training new team members for effective onboarding
- Maintained clean, organized dining environment and assisted in daily setup, facilitating smooth operations and enhancing guest experience
Housekeeping
4 Months- Cleaned and prepared 10+ guest rooms daily, maintaining high standards of comfort and hygiene
- Stocked and replenished toiletries, towels, and bedding, enhancing guest satisfaction
- Implemented efficient cleaning techniques, maximizing productivity and maintaining high quality standards
- Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
- Assisted in training new staff and coordinated inventory management of supplies
- Assisted in training new staff and managing inventory of supplies
Hostess
10 Months- Managed guest seating and wait times during peak hours, improving table turnover by 20%
- Resolved customer inquiries and concerns promptly and professionally, enhancing guest satisfaction
- Coordinated with host/hostess team during shift changes, ensuring seamless transitions for incoming and outgoing staff
- Coordinated with other host/hostess team members during shift changes to ensure seamless transitions for incoming/outgoing staff
- Efficiently managed high-volume periods by effectively prioritizing tasks while maintaining attention to detail
- Maintained a clean and organized host station, creating positive first impressions for guests
Cashier/Customer Service
3 Months- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Delivered exceptional customer service by greeting customers, answering questions, and resolving issues to enhance customer satisfaction
- Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers
- Utilized knowledge of current promotions, sales events, and store policies to assist customers with inquiries and improve their shopping experience
- Processed returns and exchanges while maintaining a friendly, solution-oriented approach to ensure customer retention
- Restocked merchandise on shelves to ensure product availability for customers and supported promotional effort
Cashier
3 Months- Handled high-volume transactions with accuracy and speed
- Maintained clean, organized work area to enhance customer experience
- Provided friendly service and resolved customer concerns promptly
- Delivered friendly service and addressed customer concerns to ensure satisfaction
Education
Associate's degree - Public Health
High school diploma
Skills
Food and beverage recommendations
Beverage refills
Customer complaint resolution
Computer operation
Host/hostess experience
Strong work ethic
Exceptional customer service
Busser experience
Sanitizing surfaces
Leadership
Organizational skills
Food running
Multitasking
Food allergen awareness
Table cleanliness maintenance
Serving experience
Food service cashier experience
Upselling
Food industry
Food safety
Food service
Active listeninggggg
Cash register operations
Customer service
Depositing cash
POS systems
Greeting customers
Teamwork
Communication with kitchen staff
Payment processing
Special dietary accommodations
Adaptability
Food service payments
Time management
Communication skills
Professional appearance
Hospitality service expertise
Cleanliness standards
Menu memorization
Certification
- Driver's License October 2022 to Present
- ServSafe
- Food Handler Certification
- EKG Certification May 2023 to May 2024
Languages
English
Awards
Summa Cum Laude May 2025, I was awarded Summa Cum Laude when graduating for academic achievements.
Timeline
Server
Blue Parrot Oceanfront Cafe
03.2026 - 08.2026Read More
Crew Member
Vale Food Co
08.2025 - 03.2026Read More
Housekeeping
St. George Island Inn
11.2024 - 03.2025Read More
Wait Staff/Server
BJ’s Pizza and Subs
04.2024 - 08.2025Read More
Hostess
Paddys Raw Bar
05.2023 - 03.2024Read More
Cashier/Customer Service
Seaside Cotton
05.2022 - 08.2022Read More
Cashier
Sweet Surf Snowcones and Such
05.2021 - 08.2021Read More
Tallahassee State College
Associate's degree from Public Health
Read More
Franklin County High School
High school diploma
Read More