Server
Cattlemans
Cross Lanes , WV
03.2025 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
- Prepared checks, itemizing total meal costs and taxes.
- Upheld high standards of sanitation in accordance with health department regulations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Assisted in training new servers.
- Addressed complaints to kitchen staff and served replacement items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.