Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Brion

Kenosha

Summary

Dedicated professional with strong relationship-building and time management skills in high-pressure restaurant settings. Proven ability to manage tables efficiently while delivering exceptional service. Committed to enhancing customer satisfaction and fostering loyalty through attentive service.

Overview

13
13
years of professional experience

Work History

Server

Mason's
Kenosha
10.2024 - 05.2026

Performed various job responsibilities in a fast-paced restaurant environment.

  • Guided guests in menu selections and addressed inquiries to enhance dining experience.
  • Trained new servers on restaurant procedures and service standards.
  • Processed cash and credit transactions accurately to maintain efficient checkout flow.
  • Delivered exceptional customer service to foster guest satisfaction and loyalty.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Delivered food orders promptly and courteously.
  • Followed health safety guidelines when preparing and serving food products.

Activities Assistant

Primrose Retirement Community
Kenosha
03.2024 - 07.2024

Documented various responsibilities in detail.

  • Organized and led group activities that fostered social interaction among residents.
  • Maintained accurate records of resident participation in activities.
  • Collaborated with staff to develop engaging monthly activity schedules that catered to resident interests.
  • Facilitated games and exercises that enhanced residents' physical and mental well-being.
  • Kept activity spaces organized, clean and tidy.
  • Updated facility schedule and related records.

Caregiver/Med Passer

Willowbrook Nursing Home
Kenosha
11.2023 - 02.2024

Executed various tasks to enhance residents' daily activities.

  • Assisted residents with daily living activities and personal care.
  • Monitored resident health and reported changes to nursing staff.
  • Engaged residents in social activities to enhance well-being.
  • Provided mobility assistance for residents using equipment.
  • Assisted residents with bathing, dressing, and personal care to promote dignity and comfort.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Documented services provided, client condition changes, and medications administered to ensure continuity of care.

Behavior Technician

Sonnenberg Consultants
Kenosha
08.2020 - 11.2020

My responsibilities included;


  • Conducted assessments to identify client needs and goals, contributing to tailored treatment plans.
  • Collaborated with therapists to develop and implement effective treatment strategies, enhancing client outcomes.
  • Monitored client progress and documented behavior changes accurately.
  • Provided support during therapy sessions to ensure a safe environment.
  • Facilitated development of self-help skills in clients, promoting independence in dressing, toileting, and eating.

Assistant Teacher

Extended love
Kenosha
04.2020 - 08.2020

My responsibilities include;

  • Assisted in daily classroom activities and lesson preparations.
  • Facilitated student behavior and engagement alongside lead teacher, enhancing classroom dynamics.
  • Organized and managed classroom materials and resources, optimizing learning experiences.
  • Maintained a safe and welcoming classroom environment for all students.
  • Supervised small group activities.
  • Collaborated with classroom teacher to develop and implement lesson plans, aligning activities with student needs.
  • Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.

Hostess/Cashier

Perkins Restaurant & Bakery
Kenosha
08.2013 - 08.2014
  • Greeted guests warmly upon arrival and ensured prompt seating.
  • Provided menus and informed guests about daily specials and promotions.
  • Coordinated with servers to ensure timely service for all guests.
  • Maintained clean and welcoming dining environment to enhance guest experience.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Scheduled reservations and coordinated with servers and managers to prepare seating for large groups.
  • Processed cash payments and reconciled daily transactions to ensure accurate financial reporting.

Education

High School Diploma -

Indian Trail High School
Kenosha, WI
07-2016

Skills

  • Hospitality service expertise
  • Customer service and support
  • Guest relations
  • Order accuracy
  • Menu presentation
  • Food safety compliance
  • Safe food handling
  • Allergy awareness
  • POS terminal operation
  • POS operations
  • Cash handling
  • Supply restocking
  • Guest seating
  • Server training
  • Team collaboration
  • Time management
  • Team member support

Timeline

Server

Mason's
10.2024 - 05.2026

Activities Assistant

Primrose Retirement Community
03.2024 - 07.2024

Caregiver/Med Passer

Willowbrook Nursing Home
11.2023 - 02.2024

Behavior Technician

Sonnenberg Consultants
08.2020 - 11.2020

Assistant Teacher

Extended love
04.2020 - 08.2020

Hostess/Cashier

Perkins Restaurant & Bakery
08.2013 - 08.2014

High School Diploma -

Indian Trail High School
Hailey Brion