Alan Lopez
San Bernardino,CA
Summary
Strong leader and problem-solver dedicated to doing their job following given instructions. Dedicated to provide every customer with more than satisfactory services while keeping a calm demeanor. Skilled in working under pressure and adapting to new situations and challenges to best enhance personal performance. Organized and dependable candidate in any area that is asked upon.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Little Caesars
03.2021 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Trained newly hired personnel on how to properly follow store procedures in order to focus on developing key skills.
- Assisted in organizing and preparing the store in order to increase sales as well as efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored daily cash intake and deposit records, while reducing discrepancies.
- Maintained clean and up to code environment within the store by cleaning equipment, organizing inventory, and consistently cleaning busy areas.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Arroyo Valley High School
San Bernardino, CA06.2022
Skills
- Product and Service Knowledge
- Money Handling
- Strategic Planning
- Task prioritization
- Organizational skills
- Attention to detail
- Problem-solving abilities
- Time management
- Effective communication
- Adaptability and flexibility
- Conflict resolution
- Customer Service
- Computer literate
Timeline
Assistant Manager
Little Caesars
03.2021 - Current
High School Diploma -
Arroyo Valley High School