Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alan Lopez Tolentino

San Marcos,CA

Summary

Upbeat, customer-focused Sales Associate with 2 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Accustomed to multitasking in busy settings; offering clear communication and collaboration.

Overview

5
5
years of professional experience

Work History

Lead Cast Member

Cinepolis
Vista, CA
01.2023 - Current
  • Assisted guests with questions and concerns while providing exceptional customer service.
  • Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
  • Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.
  • Prepared concession stands by restocking food items, beverages, condiments.
  • Monitored the performance of all cast members, providing feedback and coaching as needed.
  • Facilitated effective communication between management and cast members by responding promptly to inquiries and addressing any concerns quickly.

Dental Assistant

Delicate Dental Arts
Carlsbad, CA
05.2022 - 08.2022
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Scheduled cleanings and dental appointments for patients using appointment software.

Seasonal SA/Lawn and Garden Sales Associate

Walmart
San Marcos, CA
04.2019 - 10.2021
  • Helped customers select optimal plants, tools and accessory purchases for specific needs.
  • Managed customer orders smoothly, including processing payments and helping with bulky or heavy loads.
  • Cleared out older items to make way for new seasonal offerings with skilled use of sales displays and special pricing.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Knowledge with a register to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Bachelor of Science - Biology

California State University - San Marcos
San Marcos, CA
05.2023

Dental Assistant

California Dental Certifications
San Diego, CA
04.2022

High School Diploma -

San Marcos High School
San Marcos, CA
06.2018

Skills

  • Friendly, positive attitude
  • Troubleshooting
  • Organizational skills
  • Leadership
  • Work ethic
  • Reliable and trustworthy
  • Communication
  • Multitasking
  • Relationship building
  • Training & Development
  • Critical thinking

Accomplishments

  • Developed relationships with managers and associates to increase sales and work management.
  • One of the few associates that sold fishing licenses and train new associates besides the managers/team leads.
  • Consistently maintained high customer satisfaction ratings.

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Lead Cast Member

Cinepolis
01.2023 - Current

Dental Assistant

Delicate Dental Arts
05.2022 - 08.2022

Seasonal SA/Lawn and Garden Sales Associate

Walmart
04.2019 - 10.2021

Bachelor of Science - Biology

California State University - San Marcos

Dental Assistant

California Dental Certifications

High School Diploma -

San Marcos High School

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Alan Lopez Tolentino