Alan Martinez
Alsip,IL
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Cashier
Dunkin' Donuts
Alsip, IL
06.2022 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Performed other duties as assigned by management.
Education
High School Diploma -
Alan B Shepard
Palos Heights05-2024
Skills
- Product Recommendations
- Cash Handling
- Cash Register Operation
- Returns processing
- Customer Assistance
- POS Systems
- Patience and Empathy
- Basic Math Competence
- Decision-Making
- Organizational Skills
- Relationship Building
- Time management abilities
- Professionalism
- Attention to Detail
- Calm Under Pressure
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Cashier
Dunkin' Donuts
06.2022 - 09.2024
High School Diploma -
Alan B Shepard