Alan Nguyen

• I delivered food orders efficiently, ensuring timely and accurate service to customers.
• I navigated routes using GPS technology, optimizing delivery times and minimizing fuel costs.
• I provided exceptional customer service, addressing concerns and enhancing overall customer satisfaction.
• I adapted quickly to changing delivery requirements, demonstrating flexibility in various situations.
• I maintained upbeat, positive attitude in busy, customer-focused environment.

• Rhetoric for Writer Project: Affordable Housing Advocacy
• I authored a persuasive policy letter to the U.S. Congressional Housing Committees, addressing the national affordable housing crisis and researching housing accessibility and healthcare availability to substantiate policy recommendations. I also participated in discussions and exchanged rough drafts with peers, which led to significant improvements in my communication, teamwork, content strategy, and critical thinking skills.
• Scholarly Interactive Narrative Project: AnyoneFriend
• I designed and developed an interactive storytelling game using Twine, an interactive game design software. Corresondlingly, I employed all possible narrative design and user engagement principles and applied both creative writing and dialogue structure techniques. Furthermore, I was actively enhancing my creativity during the Game Design process as well. The last step was refining the final game version through peer collaboration and iterative feedback cycles.

• I managed inventory levels, ensuring stock availability and minimizing excess inventory.
• I collaborated with team members to optimize store layout for improved customer flow and sales.
• I increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

• I delivered packages efficiently and accurately within designated routes.
• I managed daily vehicle inspections to ensure compliance with safety standards.
• I enhanced safety standards by conducting regular vehicle inspections to ensure proper maintenance and compliance with regulations.
• I Completed on-time deliveries by choosing best and most efficient routes.
• I provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.

Graduated on the 16th of May, 2025.