Alan Pan
RICHMOND,VA
Summary
Motivated student working towards a Marketing Analytics BSBA Degree at ODU's Strome College of Business, maintaining a 3.95 and a part of the Perry Honors College. Within the workplace, an encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. A hardworking student seeking part-time/full-time work and internship experience and extensive knowledge in the sales/marketing field. Always open to learning and growing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales and Marketing Intern
Verizon
04.2024 - 08.2024
- Managed area of 60-70 leads per day, converting it to 2-4 sales per day.
- Generated new leads by conducting thorough market research and identifying potential customers in targeted neighborhoods.
- Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
- Improved territory coverage by effectively managing time, planning efficient routes, and prioritizing high-potential areas.
- Reduced cancellations by providing excellent pre-and post-sales support and promptly addressing any issues or concerns.
- Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
Assistant Store Manager
Panda Express
09.2022 - 05.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies in store that generated $75,000 per week.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored 20-30 employees on company policies, procedures, and best practices to ensure their success within organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Bachelor of Science - Marketing Analytics
Old Dominion University
Norfolk05.2026
High School Diploma -
Highland Springs High School
Highland Springs, VA06.2022
Skills
- Problem-Solving
- Customer Service and Engagement
- Team Building and Leadership
- Attention to Detail
- Store operations
- Upselling and Cross-Selling
- Sales Growth
- Microsoft Excel
Certification
- Market Concepts Certification, Bloomberg - 2024
- Finance Fundamentals Certification, Bloomberg - 2024
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Sales and Marketing Intern
Verizon
04.2024 - 08.2024
Assistant Store Manager
Panda Express
09.2022 - 05.2024
Bachelor of Science - Marketing Analytics
Old Dominion University
High School Diploma -
Highland Springs High School