Tierra Lester
Carrollton,Va
Summary
Current officer / leader in Information Systems and Project Management Professionals club. Seeking internships and networking opportunities regarding Business Analytics, Marketing, Computer Information Systems, etc. Looking to expand technical and analytical knowledge and experience while lending fresh eyes and creativity to company projects.
Overview
2
2
years of professional experience
Work History
Marketing/Sales Associate Intern
Oed solutions
Virginia Beach, VA
05.2024 - Current
- Demonstrated product knowledge to customers in order to increase sales.
- Provided customer service to customers by answering questions, addressing complaints and resolving issues.
- Participated in team meetings to discuss strategies for increasing sales volume.
- Tracked customer preferences through surveys or feedback forms.
- Maintained up-to-date knowledge of current promotions, pricing structures and payment plans.
- Adhered to company policies and procedures while providing excellent customer service.
- Provided support for marketing initiatives by distributing flyers or brochures within local communities.
- Maintained records of daily transactions in the point-of-sale system.
- Demonstrated ability to work independently while meeting tight deadlines.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Youth Leader/ Intern
ODU Star Program
Norfolk, VA
06.2024 - 09.2024
- Implemented behavior management techniques designed to modify negative behaviors exhibited by participants.
- Coordinated outreach efforts targeting at risk populations within the local community.
- Tutoring to High School students in English and writing
- Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.
- Assisted in developing programs that focus on increasing self-esteem amongst participants.
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
Teacher
Citylife Church Kidlife Club
Newport News, VA
05.2022 - 06.2024
- Teaching / leading children, Planning curriculum, Responding to challenges, Problem solving, Aiding in the development of the youth, Organizing
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Organized parent conferences throughout the year to discuss student progress.
- Developed and implemented lesson plans based on curriculum objectives.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Encouraged critical thinking skills and problem solving strategies among students.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Utilized technology-based learning tools to enhance classroom instruction.
Education
Bachelor of science in Business Administration - Information Systems and Technology
Strome College of Business, Old Dominion University
Skills
- Leadership
- Communication
- Problem solving
- Computers
- Planning
- Microsoft word
- Excel
- Sales
- Adaptability
- Teamwork
- Marketing
- Research and Analysis
- Organizing
- Intrapersonal
- Interpersonal
- Goal-oriented mindset
- Customer Service
- Trend Awareness
- Customer Assistance
- Policy and Procedure Adherence
- Product Knowledge
- Promotional Events
- Professional Appearance
- Fluent in English
- Positive and professional
- Phone Etiquette
- Teamwork and Collaboration
- Interpersonal and written communication
- Time Management
- Independent judgement
- Conflict Resolution
- Problem-Solving
- Multitasking
Activitiesexperience
- Business Analytics club, Resume and skill building, guiding, and aiding resources for professional development.
- American Marketing Association, Planning and executing collegiate chapter events, taking place in annual marketing competitions.
- Information Systems and Project Management Professionals (Officer), Aiding club president in planning and putting together events, meetings, projects.
- Women in Cybersecurity, Sharing, networking, and mentoring women in Cybersecurity fields. Creating and participating through professional development programs, conferences, career fairs, and more.
- Stem Education Coalition, Based solely on stem, providing a space for other with similar paths to enlighten each other with knowledge, experience, and studies.
Awards
Old Dominion Crown scholarship recipient
Affiliations
- Women In Cybersecurity club
- Information technology and Project Management Professionals Club
- Stem Coalition
Accomplishments
- 2023-2024 Dean's list
- ODU Crown Scholarship recipient
Timeline
Youth Leader/ Intern
ODU Star Program
06.2024 - 09.2024
Marketing/Sales Associate Intern
Oed solutions
05.2024 - Current
Teacher
Citylife Church Kidlife Club
05.2022 - 06.2024
Bachelor of science in Business Administration - Information Systems and Technology
Strome College of Business, Old Dominion University
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