Alan Peck
Bumpass,VA
Summary
After graduating high school, I went to University for a semester and realized college is not for me. I started training for a sales program and using the skills I learned there, I decided to start a business with my friend.
We decided to detail cars because of the low start up costs. We practiced on cars owned by family members so we could become more efficient, test detailing products and dial-in the services we wanted to provide. We marketed ourselves through door-to-door knocking as learned in the sales program. Our first client was so happy with our work, she recommended us to her husband. He scheduled an appointment for the following week and gave us a nice tip. Detailing cars lead to other jobs like yard work and painting. Thinking ahead, car detailing may be seasonal, so I am looking for another opportunity. I enjoy working on a team because when you are on a team, each person plays the position they fit best in which makes everything more efficient.
Overview
3
3
years of professional experience
Work History
Salesman
Hawx Pest Control
11.2022 - 05.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
Cashier
Good Stuff Eatery
03.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
Staff Support
The Bike Stop
Warrenton, VA
05.2020 - 08.2020
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Restocked inventory and set up merchandising.
- Assisted employees with filing paperwork.
- Managed customer system, entered customer data.
- Maintained clean retail area.
Education
High School Diploma -
06.2022
Skills
- Team Cooperation
- Calm and Pleasant Demeanor
- Staff Assignments
- Project Schedule Coordination
- Email Etiquette
- Service Delivery
- Client Relationships
- Training
Football
- I was first team all region defensive player of the year.
- Played football since I was 8 years old.
- Played varsity for 3 years.
- Offered to play at the next level but declined.
- Line leader everyday at practice.
Timeline
Salesman - Hawx Pest Control
11.2022 - 05.2023
Cashier - Good Stuff Eatery
03.2022 - 08.2022
Staff Support - The Bike Stop
05.2020 - 08.2020
Wakefield High School - High School Diploma,