Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Extracurricular activities
Timeline
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Alan Ramirez

Edinburg

Summary

Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Remenace Vintage
301 N Main St #6, McAllen, TX 7850
04.2025 - 08.2025
  • Assisted team in daily operations, ensuring effective workflow and task completion.
  • Learned and implemented safety protocols to maintain workplace standards.
  • Collaborated with colleagues to optimize inventory management processes.
  • Supported customer service efforts by addressing inquiries and resolving issues.

Front of House Employee

Panera Bread
201 E Trenton Rd, Edinburg, TX 78539
11.2024 - 02.2025
  • Provided exceptional customer service by greeting and assisting guests with their orders.
  • Maintained cleanliness and organization of the front-of-house area to enhance customer experience.
  • Operated point-of-sale system efficiently, processing transactions accurately.
  • Assisted in inventory management by restocking supplies as needed throughout shifts.

Crew Member

Crumbl Cookies
7600 N 10th St, Mcallen, Texas 78504
05.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Robert Vela High School
801 E Canton Rd, Edinburg, TX 78539

Skills

  • Consistent work performance
  • Customer service
  • Team player attitude
  • Problem-solving
  • Attention to detail
  • Time management
  • Clear communication
  • Open-close procedures
  • Cleaning and organization
  • Proficient computer skills
  • Flexible and adaptable

Certification

  • Microsoft Office Specialist (MOS) program
  • Cloud Computing Certification

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Coding and computer science, with a strong interest in video games, pop culture, and history Enjoy learning about emerging trends in technology, media, and digital culture
  • Gym Workouts
  • Baking
  • Fashion and Style

Extracurricular activities

Therapy Dog Program (Pre-Veterinary Society) — Handler/Owner

  • Registered therapy dog participant
  • Provided supervised access for students to walk and interact with therapy dog
  • Ensured dog welfare, safety, and compliance with program guidelines

Timeline

Team Member

Remenace Vintage
04.2025 - 08.2025

Front of House Employee

Panera Bread
11.2024 - 02.2025

Crew Member

Crumbl Cookies
05.2024 - 10.2024

High School Diploma -

Robert Vela High School
Alan Ramirez