Alan Rodriguez
Canoga Park,California
Summary
Dedicated and professional individual with a proven track record in delivering exceptional customer service, effective time management, and staying up-to-date with industry trends. Skilled in troubleshooting problems and devising successful solutions. Adept at fostering positive relationships through excellent verbal and written communication skills. Consistently surpassing goals and committed to achieving excellence.
Overview
13
13
years of professional experience
Work History
Ramp Agent
McGee Air Services
07.2024 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
Inbound Clerk
Target
03.2021 - Current
- Moved product with battery-powered pallet jacks, forklifts, and hand trucks
- Unloaded freight from trucks manually and with pallet jacks and other machinery
- Sorted and stacked boxes in sorting and storage areas for processing by warehouse staff
- Moved items safely and quickly by building pallets for specific store aisles.
Delivery Driver
Amazon
09.2020 - Current
- Handled and loaded packages safely to minimize damage or reduce injury
- Followed scanning, tracking, and documentation procedures to reduce errors
- Complied with security protocols to maximize safety
- Used handheld device to scan orders, obtain route information, and navigate
- Coordinated suitable routes to meet schedule demands
- Provided highest level of customer service to achieve delivery satisfaction rating
- Developed and maintained customer relationships.
Material Handler
Morrow-Meadows Corporation
12.2020 - 01.2021
- Identified safety, shipment, and storage issues by approaching each work order with an analytical mindset
- Created storage space for incoming items with continuous stock organization and frequent consolidation
- Kept material-handling equipment in good working order with frequent inspections and basic repairs
- Contributed to successful inventory control with proper handling and regular cycle counting
- Handled shipping, including preparing, tagging, and securing containers
- Verified proper equipment function, connecting and testing wiring and components.
Small Business Owner
Jose's Gourmet Salsas LLC
06.2016 - 07.2020
- Oversaw company finances with a well-organized accounting system and strong financial controls for meeting budget targets
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Adapted business operations for changing demands based on knowledge of industry and market trends
- Developed customer base by delivering consistent customer service
- Kept business operations on a sound financial footing with successful forecasting, budget management, and resource allocation
- Enforced adherence to food safety regulations and best practices across kitchen staff
- Worked diligently to meet deadlines in a high-volume culinary environment
- Controlled costs by monitoring inventory and optimizing the timing and quantity of bulk food orders.
Cashier
Jims FallBrook Market
08.2015 - 06.2018
- Maintained clean, organized, and well-stocked checkout areas
- Assisted with price markdowns and merchandise changes on shelves
- Stocked store shelves and end-caps with merchandise during downtimes
- Provided information to customers on products or services
- Engaged with customers while completing cash register transactions
- Kept customers happy by quickly processing payments and bagging purchases
- Recaptured sales from dissatisfied customers using conflict mediation skills.
Meat Department Clerk
Ralphs
08.2011 - 03.2013
- Weighed and wrapped beef, chicken, and other meat products for customer purchase
- Served customers with expert knowledge of cuts and cooking options
- Merchandised fresh meat cases as well as related stocks of lunch meat and prepared foods
- Helped customers at the counter and in aisles with locating desired meat products
- Received incoming loads and processed according to butchering plans
- Helped customers select optimal cuts of meat-based on tastes and cooking plans
- Kept meat display cases clean and fresh with regular sanitizing
- Prevented spoilage by rotating products with every restock
- Adhered to quality and safety standards for different types of meat.
Education
Associate of Science (AS-T) in Film, Television, and Electronic Media -
Los Angeles Pierce College
Winnetka, CaliforniaSkills
- Strong communication
- Computer Skills
- Teamwork
- Multitasking
- Analytical thinking
- Task prioritization
- Problem-Solving
- Time Management
- Safety and Security
Timeline
Ramp Agent
McGee Air Services
07.2024 - Current
Inbound Clerk
Target
03.2021 - Current
Material Handler
Morrow-Meadows Corporation
12.2020 - 01.2021
Delivery Driver
Amazon
09.2020 - Current
Small Business Owner
Jose's Gourmet Salsas LLC
06.2016 - 07.2020
Cashier
Jims FallBrook Market
08.2015 - 06.2018
Meat Department Clerk
Ralphs
08.2011 - 03.2013
Associate of Science (AS-T) in Film, Television, and Electronic Media -
Los Angeles Pierce College
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