Jomal Henry
Brooklyn,NY
Summary
Dedicated sales professional offering experience recommending, selecting and assisting with locating merchandise based on the needs of the individual consumer.
Overview
5
5
years of professional experience
Work History
Ramp Agent
Dnata
07.2023 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Sales Associate
Saks Fifth Avenue
04.2020 - 02.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
Mail Processing Clerk
USPS
09.2020 - 12.2020
- Used automated mail processing equipment to sort and collate mail.
- Proved successful working within tight deadlines and a fast-paced environment.
- Tracked outgoing mail to provide accurate customer updates.
- Advised on post office services such as collection times, delivery options and product prices.
- Provided service and sales to walk-in customers.
- Added accurate data entry into computer system to complete transactions.
Sales Agent
Family Dollar
07.2018 - 10.2019
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Explained features and advantages of [Type] products or services to promote sales.
Education
Associate of Arts - Business Administration
Nassau Community College
Garden City, NYHigh School Diploma -
High School For Service And Learning At Erasmus
Brooklyn, NY06.2018
Skills
- Sales Consultation
- Relationship Building
- Negotiation Tactics
- Multitasking
- Cash Handling
- Customer Assistance
- Customer Service
- Organizational Skills
- Teamwork Abilities
- Multitasking Abilities
- Strong communication
Languages
English
Timeline
Ramp Agent
Dnata
07.2023 - Current
Mail Processing Clerk
USPS
09.2020 - 12.2020
Sales Associate
Saks Fifth Avenue
04.2020 - 02.2023
Sales Agent
Family Dollar
07.2018 - 10.2019
Associate of Arts - Business Administration
Nassau Community College
High School Diploma -
High School For Service And Learning At Erasmus
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