Alan Rojas
Menifee,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pest Control Technician
De Anza Pest Control
12.2022 - Current
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Applied pesticides to inside and outside of structures utilizing company protocols.
Pest Control Technician
Fowler Pest Control
12.2018 - 06.2021
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Shift Lead Manager
Charleys Philly Cheese Steak
04.2015 - 09.2019
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Quality Control Inspector
DDH Enterprise
01.2014 - 09.2014
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
High School Diploma -
Vista Murrieta High School
06.2014
Skills
- Dependable and reliable
- Safety Protocols
- Chemicals handling
- Communicative and articulate
- Sales Strategies
- Energetic and Enthusiastic
- Staff Motivation
Certification
- branch 2 applicator License -
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pest Control Technician
De Anza Pest Control
12.2022 - Current
Pest Control Technician
Fowler Pest Control
12.2018 - 06.2021
Shift Lead Manager
Charleys Philly Cheese Steak
04.2015 - 09.2019
Quality Control Inspector
DDH Enterprise
01.2014 - 09.2014
High School Diploma -
Vista Murrieta High School