Alan Sian
Abbeville,LA
Summary
Detail-oriented and technically inclined professional transitioning into IT Support. Over 10+ years of experience in safety compliance, logistics operations, and team leadership with strong problem-solving, troubleshooting, documentation, and regulatory reporting skills. Experienced in Microsoft Office Suite, technical equipment diagnostics, reporting systems, and compliance documentation. Seeking to leverage analytical thinking.
Overview
2
2
years of professional experience
Work History
Retail Reset Merchandiser
Lafayette, Louisiana
01.2024 - Current
- Executed efficient retail reset merchandising strategies to optimize product placement and enhance customer shopping experience.
- Trained and supervised team members on best practices for retail resets and visual merchandising techniques.
- Collaborated with store management to implement planograms and ensure compliance with brand standards across multiple retail locations.
Sales Associate
Abbeville, Louisiana
01.2025 - 01.2025
- Developed and maintained positive relationships with customers, resulting in a 20% increase in repeat business and customer loyalty.
- Utilized point-of-sale systems efficiently to process transactions accurately and manage inventory levels in a high-volume retail setting.
- Maintained comprehensive knowledge of current promotions, policies, and product features to provide accurate information and personalized recommendations to customers.
Warehouse Associate
Green Valley Ranch, Colorado
01.2024 - 01.2024
- Operated forklifts and pallet jacks to safely transport goods within the warehouse environment.
- Highlight your accomplishments but don't exaggerate; they will ask questions from your resume during the interview.
- If you are applying for a position in a new area, emphasize the skills you have established that will be useful in this position.
Education
Certificate of Technical Studies - IT Support Specialist
Merit America
07-2026
Professional Google IT Support - Information Technology
Coursera
07-2026
Skills
- IT troubleshooting
- IT documentation
- Troubleshooting
- Software implementation
- Application support
- System upgrades
- Technical issue analysis
- Network administration
- Information security
Timeline
Sales Associate
01.2025 - 01.2025
Retail Reset Merchandiser
01.2024 - Current
Warehouse Associate
01.2024 - 01.2024
Certificate of Technical Studies - IT Support Specialist
Merit America
Professional Google IT Support - Information Technology
Coursera