Alan Specia

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

• Established standard operating procedures that enhanced employee performance.
• Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
• Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
• Implemented technology upgrades which resulted in increased workflow efficiency.
• Trained, coached and mentored staff to support smooth adoption of new [Type] program.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Overall responsibility for all aspects of Catalog Operations including Warehouse, Purchasing, Records, Mailroom, & Plant Departments. Staff included 4 Managers, 11 Supervisors, and 120 employees.

* Overall responsibility fo all aspect of mail order operations for Brownstone company as well as Wilroy manufacturing company.

* Managed and motivated employees to be productive and engaged in work.

* Managed 90 employees including 2 Managers and 9 supervisors

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
• Increased warehouse efficiency by implementing new inventory management systems and procedures.
• Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

• Optimized storage space usage by organizing inventory according to product type and frequency of use.
• Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
• Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
• Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
• Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.