Dedicated and versatile professional with extensive customer service experience, IT certifications, and graphic design skills. Proven ability to work effectively in fast-paced environments. Authorized to work in the US for any employer
Overview
3
3
years of professional experience
1
1
Certification
Work History
deli
Walmart
01.2024 - Current
Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers
Locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise
Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products
pre loader
UPS
10.2023 - 01.2024
Sort and group packages according to their intended destinations and load them into appropriate delivery vehicles
Assist customers to determine the best way to ship their packages
Assemble, seal, and load packages
Responsible for tracking package information using scanners and sorting parcels according to destination
Other duties and responsibilities may include complying with the company standards for safe package handling, unloading delivery trucks, and following the established guidelines for postal routing
opg/curbside pickup
Sams club
05.2022 - 10.2023
Kept my knowledge of store sales, payment policies, and security standards up to date
Assisted customers in choosing and customizing available items to meet their specific needs
Reacted calmly and quickly to best support employees and seek additional assistance in emergency situations
Listened to the needs and desires of customers in order to identify and recommend the best products
Kept an eye on customers for signs of security issues and reported them to management
Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products
Education
High school diploma - undefined
Alfred M. Barbe High School
Lake Charles, LA
Web Design and digital communications
Sowela Community College
Skills
Operating systems: Proficient in Windows, macOS and Linux
Computer hardware: knowledgeable in upgrading troubleshooting desktops and laptops and mobile devices Also familiar with routers
Programing and scripting languages: C/C html java script
Tools & software: efficient in adobe photoshop, adobe premiere pro, adobe illustrator, Dreamweaver Microsoft word, PowerPoint and, excel