With over 30 years of valuable healthcare experience, I aim to leverage my expertise as a healthcare leader to become the Chief Executive Officer at Encompass Health, Cape Coral. I am driven to foster growth and facilitate change while cultivating a strong Executive Leadership Team. Leading Encompass Health and implementing proven strategies for success is an opportunity I am eager to embrace.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Quality and Risk Management
Encompass Health Rehabilitation Hospital
05.2022 - Current
Built strong partnerships with key stakeholders, enabling increased collaboration on problem-solving efforts and overall process improvements.
Improved overall product quality by implementing robust testing methodologies and streamlining process improvements.
Drove root cause analysis investigations for customer complaints, implementing corrective actions that reduced recurrence rates and improved client retention.
Developed training programs that enhanced employees'' understanding of quality standards, leading to improved production accuracy and efficiency.
2024, Became a Leadership Coach for Encompass Health
2024, Helped to lead the Rehabilitation Hospital of Naples to #8 in the Clinical Rankings report for Encompass Health.
Managed external audits, maintaining compliance with industry regulations and achieving certification renewals without interruptions.
2024, Completed 2 Collier County community-wide presentations about Preventing Falls at Home and Emergency Preparedness.
2024, Received recognition for having one of the company’s lowest fall rate.
Established clear performance metrics, monitoring progress to ensure continuous improvement in product quality and customer satisfaction.
2023, Became a Regional Preceptor for Encompass Health Southeast Region.
2022, Helped to successfully open the Rehabilitation Hospital of Naples.
Enhanced customer complaint resolution processes, expediting response times and boosting overall satisfaction scores.
Vascular Access Registered Nurse
Lee Health System
07.2021 - 07.2023
Served as a mentor to new hires, providing guidance on clinical skills, organizational policies, and best practices for optimal patient care in the vascular access setting.
Expedited patient discharge through prompt removal of unnecessary lines, reducing overall length of stay in the hospital setting.
Facilitated smooth transitions between units for patients requiring ongoing vascular access care, ensuring seamless continuity of treatment.
Supported quality improvement initiatives, conducting audits and analyzing data to identify areas for enhancement in the vascular access program.
Senior Director of Quality and Risk Management
Bourbon Community Hospital
05.2012 - 06.2022
Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
Streamlined operations for increased efficiency with process improvements and automation.
Championed continuous improvement initiatives to drive operational excellence within the organization.
Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
Implemented cost-saving measures through effective resource allocation and budget management.
Participated with the C Suite in strategic planning and budget development
Partnered with the CNO to provide direct clinical oversight for the hospital.
Participated in goal development for annual bonus plan for all leaders.
Director Med/Surgical and Critical Care
Bourbon Community Hospital
01.2012 - 04.2015
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Direct oversight for a busy Medical Surgical and ICU unit.
FTE management, bed management, and staff scheduling
Participation in various performance improvement projects.
Emergency Department Nurse Manager
Harrison Memorial Hospital
03.2007 - 12.2011
Collaborated with interdisciplinary teams to develop comprehensive care plans for complex patients.
Established strong relationships with external stakeholders, including EMS providers, local hospitals, and community organizations.
Reduced medication errors by introducing a standardized medication administration system.
Enhanced patient care by implementing evidence-based practices and updating department protocols.
I provided direct oversight of a 16-bed emergency department including all FTE and budget management.
Participated in performance improvement projects to improve metrics such as length of stay and wait times.
Led the efforts toward trauma level designation.
Education
Master of Science - Healthcare Administration
Aspen University
09.2025
Bachelor of Science - Nursing
Aspen University
05.2024
Associate Degree - Nursing
Maysville Community College
05.1997
Skills
Skilled in Digital Tools
Skilled in Microsoft Software Suite
Detail-Oriented Approach
Patient-Centered Care Approach
Drive Financial Performance
Strategic Leadership
Commitment to Patient Outcomes
Focus on Team Development
Quality risk assessment
Quality assurance techniques
Operational excellence
Certification
Certified Professional In Healthcare Quality
Certified Professional in Patient Safety
Awards
2024, Received Encompass Overall Quality Award at the National DQR/DOP Conference
2020, Led Bourbon Community Hospital to the National Quality Leader Award in collaboration with Duke University.
2018, Winner of the inaugural Director of the Year Award for Bourbon Community Hospital.
2018, Recipient of Lifepoint Health’s greatest honor, the Mercy Award.
Publications
2019 Published in the American Journal of Infection Control detailing Environmental services' impact on healthcare-associated Clostridium difficile reduction.
Area Controller at Encompass Health Rehabilitation Hospital of Toledo & The Rehabilitation Hospital of Western WisconsinArea Controller at Encompass Health Rehabilitation Hospital of Toledo & The Rehabilitation Hospital of Western Wisconsin
Licensed Practical Nurse (LPN) at Encompass Health Rehabilitation Hospital of Fort SmithLicensed Practical Nurse (LPN) at Encompass Health Rehabilitation Hospital of Fort Smith