Alan Thawda
San Francisco,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Plentea Inc.
09.2022 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Sales Associate
Sports World
03.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed over 30 customer calls per day.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
GED -
Asia Language & Business Academy
Yangon03.2020
Skills
- Speaking Clearly
- Social Perceptiveness
- Sales Expertise
- Guest Relations
- Answering Customer Questions
- Sales Trends
- Time Management
- Excellent People Skills
Additional Information
International student from Myanmar with excellent proficiency in English.
Timeline
Barista
Plentea Inc.
09.2022 - 07.2023
Sales Associate
Sports World
03.2020 - 06.2022
GED -
Asia Language & Business Academy