Alan Wallace
Nogales,AZ
Summary
Well-coordinated Receiving Supervisor with exceptional organization and detail orientation when organizing inventories of high qty items around 2 million dollars per week in merchandise. Versatile multitasker in coordination of complex warehouse influx operations. Level-headed supervisor of 5 employees, widely appreciated as highly motivational and supportive.
Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management.
Overview
9
9
years of professional experience
Work History
Receiving Supervisor
The Home Depot Inc
03.2017 - Current
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
- Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
- Reduced order processing times through accurate inventory management and product placement.
- Enhanced team performance by providing ongoing training, support, and feedback to associates.
Layaway Lead
Kmart, Sears Holding
06.2015 - 03.2017
- Increased customer satisfaction by efficiently managing layaway transactions and providing exceptional service.
- Streamlined layaway process for faster turnaround times and improved customer experience.
- Trained new team members on layaway procedures, ensuring consistency and accuracy in all transactions.
- Collaborated with store management to develop strategies for improving layaway sales and overall performance.
- Reduced layaway errors by implementing thorough double-checking procedures and maintaining accurate records.
- Addressed and resolved customer inquiries or concerns related to their layaway accounts, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
No Degree - Criminal Justice
Pima Community College
Tucson, AZSkills
- Multitasking
- Team Leadership
- Warehouse Operations
- Order Processing
- Time Management
- Conflict Resolution
- Decision Making
- Inventory Management
- Shipping and Receiving
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receiving Supervisor
The Home Depot Inc
03.2017 - Current
Layaway Lead
Kmart, Sears Holding
06.2015 - 03.2017
No Degree - Criminal Justice
Pima Community College