Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Carmen Wyatt

Kansas City,MO

Summary

Dynamic and results-driven professional with extensive experience at Lowe's Home Improvement, excelling in warehouse operations and inventory management. Proven track record of enhancing productivity through effective team leadership and process optimization. Skilled in shipping and receiving, with a strong focus on safety and compliance, fostering a collaborative work environment. 9 plus years as a Manager/Supervisor. I’ve received many awards from the companies I’ve worked for, including Number One in the Region for Superior Sales with Oreilly’s Auto Parts, and many other awards, including a handwritten letter from the CEO of the company.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Receiving Supervisor

Lowes Home Improvment
  • Supervised receiving operations to ensure timely processing of incoming shipments.
  • Coordinated with team members to maintain inventory accuracy and organization.
  • Trained new staff on safety protocols and efficient handling procedures.
  • Implemented improvements in workflow to enhance productivity and reduce delays.
  • Monitored equipment functionality, addressing issues to minimize downtime in operations.
  • Conducted regular audits of received merchandise to ensure quality standards were met.
  • Led initiatives focused on optimizing storage solutions and space utilization within the warehouse.
  • Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
  • Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
  • Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
  • Prepared incident reports and gathered data when accidents occurred on receiving floor.
  • Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
  • Developed strong relationships with carriers, resulting in improved communication and timely deliveries of inbound shipments.
  • Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
  • Conducted employee training and onboarding processes with strategic goals in mind.
  • Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
  • Streamlined documentation procedures for inbound shipments, reducing errors in record-keeping while maintaining compliance with regulatory requirements.
  • Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
  • Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
  • Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
  • Assisted in budget planning for the receiving department, helping management make informed decisions on resource allocation.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Enforced team adherence to safety regulations and protocols.
  • Trained new team members on proper and safe use of tools and equipment.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Monitored progress of tasks to provide feedback for improvement.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.

Store Manager

Oreillys Auto Parts
Kansas City, KS
02.2021 - 11.2025
  • Managed daily store operations and ensured optimal inventory levels.
  • Trained and mentored staff on customer service best practices.
  • Implemented promotional strategies to enhance sales performance.
  • Analyzed sales data to identify trends and improve stock management.
  • Developed staff scheduling to meet peak business demands efficiently.
  • Conducted regular audits to maintain compliance with safety standards.
  • Fostered strong relationships with vendors for timely product availability.
  • Led team meetings to communicate goals and drive employee engagement.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Freight Team Supervisor

Home Depot
Blue Springs, MO
07.2014 - 02.2018
  • Supervised freight team to ensure timely and accurate product deliveries.
  • Trained new associates on safety protocols and operational procedures.
  • Monitored inventory levels, coordinating with receiving department for efficient stock management.
  • Implemented process improvements that enhanced workflow efficiency within the freight area.
  • Conducted regular audits to maintain compliance with safety and operational standards.
  • Developed schedules for freight operations, optimizing labor resources effectively.
  • Facilitated communication between departments to streamline freight-related issues and resolutions.
  • Led team meetings to review performance metrics, encouraging employee engagement and accountability.
  • Enhanced warehouse efficiency by implementing streamlined processes for freight organization and distribution.
  • Assisted in the recruitment of new team members, conducting interviews, and making informed hiring decisions based on skillsets and experience levels.
  • Developed strong working relationships with team members, fostering a positive work culture focused on collaboration and respect.
  • Reduced errors in shipment orders through diligent inventory management and cross-checking of paperwork.
  • Collaborated with other supervisors to develop best practices for overall efficiency improvements within the company''s logistics operations.
  • Mentored junior team members providing guidance in handling complex situations thereby improving their problem-solving skills.
  • Conducted thorough audits of warehouse inventory to minimize discrepancies and prevent potential losses or delays in deliveries.
  • Spearheaded initiatives aimed at reducing waste within the warehouse facility, promoting sustainability goals amongst the team members.
  • Created detailed reports analyzing operational performance metrics, providing valuable insights for ongoing process improvement efforts.
  • Delegated tasks effectively among team members based on individual strengths while ensuring balanced workload distribution.
  • Prioritized urgent requests while managing routine tasks efficiently ensuring timely completion of all assignments.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Enforced team adherence to safety regulations and protocols.
  • Trained new team members on proper and safe use of tools and equipment.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Monitored progress of tasks to provide feedback for improvement.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.

Team Leader Manager

Kohls Distribution Center
Blue Springs, MO
08.2013 - 2014
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Trained new team members on operational procedures and system usage for optimal performance.
  • Coordinated inventory management tasks, enhancing stock accuracy and minimizing discrepancies.
  • Implemented process improvements that reduced order fulfillment time and increased productivity.
  • Led cross-functional meetings to align team goals with organizational objectives and improve communication.
  • Developed training programs that increased employee engagement and skill proficiency within the team.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
  • Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
  • Developed strong relationships with cross-functional departments to support successful project execution.
  • Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
  • Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
  • Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
  • Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Order Filler

Hantover
KC Mo
01.2011 - 07.2013
  • Fulfilled customer orders accurately and efficiently, ensuring timely delivery.
  • Operated material handling equipment to transport products within warehouse.
  • Maintained inventory accuracy through regular cycle counts and stock checks.
  • Collaborated with team members to streamline order processing workflows.
  • Assisted in training new staff on order fulfillment procedures and best practices.
  • Adhered to safety protocols while handling hazardous materials and equipment.
  • Implemented improvements in packing processes to enhance efficiency and reduce errors.
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
  • Improved order accuracy by meticulously reviewing and verifying customer information before processing.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
  • Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
  • Reduced errors in inventory management by conducting regular audits and updating records accordingly.
  • Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
  • Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
  • Followed safety protocols to minimize workplace accidents.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Transported merchandise pallets to move in warehouse.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Safely and securely loaded items to prevent damage during transport.
  • Prepared and checked outbound shipments for accuracy.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Supervised and trained new staff in performing census.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Managed timely and effective replacement of damaged or missing products.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Maintained store assets with effective loss prevention strategies.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Recorded daily activities for inventory control.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Received new stock and input values into computer system.
  • Pre-assembled containers to be easily selected by packing associates.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Stocked designated items on shelves, end caps and displays.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.

Assistant Manager

Larry’s Transmissions
Lee's Summit, MO
01.2001 - 02.2009
  • Assisted in managing daily operations to ensure efficient workflow and service delivery.
  • Coordinated team schedules to optimize staff coverage and enhance customer satisfaction.
  • Implemented process improvements that increased service turnaround time and reduced errors.
  • Trained new staff on company policies, procedures, and best practices for customer service.
  • Oversaw inventory management, including ordering parts and maintaining stock levels effectively.
  • Collaborated with technicians to diagnose issues and recommend effective repair solutions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Enhanced team productivity by streamlining operational processes.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

GED -

Lee’s Summit High
Lee's Summit, MO

Skills

  • Computer skills
  • Shipping and receiving
  • Warehouse operations
  • Load planning
  • Stock control
  • Self-motivated and independent
  • Records management
  • Forklift operation
  • Merchandise staging
  • Materials transportation
  • Invoice reconciliation
  • Teamwork and cooperation
  • Time management
  • Attention to detail
  • Package handling
  • Punctual and reliable
  • Warehouse safety
  • Warehousing operations
  • Effective communication
  • Verbal and written communication
  • Heavy lifting
  • Organization and prioritization
  • Relationship building
  • Safety procedures
  • Data entry
  • Task prioritization
  • Material handling equipment
  • Shipment tracking
  • Product knowledge
  • Stock rotation
  • Inspection and quality control
  • Hazardous materials handling
  • Inventory software
  • US Driver's license
  • Inventory management
  • Shipping documentation
  • Packing equipment operation
  • Workflow optimization
  • Vendor coordination
  • Delivery scheduling
  • Cross-functional collaboration
  • Materials transport
  • Quality assurance testing
  • Safety and compliance
  • Shipping and receiving tracking
  • Shipment coding
  • Barcode scanning
  • Cost reduction strategies
  • Pallet jack use
  • Skid building
  • Freight coordination
  • Order logging
  • Receiving procedures
  • Time and wage tracking
  • Warehouse logistics
  • Managing laborers
  • Mentoring and training
  • Employee performance evaluation
  • Supply inventory management
  • Freight examination
  • Schedule coordination
  • Word processing
  • Production planning
  • Inspection results reports
  • Task delegation
  • Hazard identification
  • Basic mathematics
  • Budget tracking
  • Safety standards
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Hand and power tools
  • Multitasking
  • Multitasking Abilities
  • Loading and unloading
  • Reliability
  • Workplace safety
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Email and phone communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Machine operation
  • Active listening
  • Adaptability and flexibility

Accomplishments

I am Forklift certified, and have received many awards for various task training completion.

Certification

Forklift Certification

Timeline

Store Manager

Oreillys Auto Parts
02.2021 - 11.2025

Freight Team Supervisor

Home Depot
07.2014 - 02.2018

Team Leader Manager

Kohls Distribution Center
08.2013 - 2014

Order Filler

Hantover
01.2011 - 07.2013

Assistant Manager

Larry’s Transmissions
01.2001 - 02.2009

Receiving Supervisor

Lowes Home Improvment

GED -

Lee’s Summit High

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Carmen Wyatt