Alan Yepez
Student
West Valley City,UT
Summary
Enthusiastic high-energy student currently finalizing Associates Degree in Biotechnology. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Prepared to contribute to organizational success while developing new skills and gaining real-world experience. Motivated to learn, grow and excel.
Overview
2
2
Languages
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Census Enumerator
United States Census Bureau
Salt Lake City, UT
05.2020 - 10.2021
- Use smartphones provided by the Census to record information and verify data for accuracy.
- Maintained and submitted records of hours worked, miles driven, and expenses incurred on the job.
- Meet with supervisors to review procedures, report issues or concerns, and receive updated instructions
- Attend team meetings and communicate with other Census takers via phone.
- Actively listened to respondents' requests, confirming full understanding before addressing concerns.
Customer Service Representative
Deseret Book Company
Salt Lake City, UT
03.2019 - 11.2019
- Provided support to customers using phone, email, and live chat.
- Resolved customer concerns promptly and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Warehouse Associate
United Parcel Service
West Valley City, UT
04.2018 - 09.2019
- Lifting and sliding packages weighing up to 65 lbs.
- Scanned each package to confirm package arrival and condition.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Customer Service Agent
Veterans First Mortgage
Salt Lake City, UT
06.2017 - 07.2018
- Assisted clients and took personal accountability for the resolution of their concerns.
- Attracted potential customers by answering product and service questions, suggesting information about other products and services
- Entered customer interaction details to track requests, document problems and record solutions offered.
Education
Associate of Science - Biotechnology
Salt Lake Community College
Salt Lake City, UT 08.2019 - Current
High School Diploma -
Hunter High School
West Valley City, UT 08.2015 - 05.2018
Skills
Data verification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteering
Office Aid
- Utah Archives and Records
Community Service Assistant
- Utah Food Bank
- West Valley Community Center
Quote
Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson
Timeline
Census Enumerator
United States Census Bureau
05.2020 - 10.2021
Associate of Science - Biotechnology
Salt Lake Community College
08.2019 - Current
Customer Service Representative
Deseret Book Company
03.2019 - 11.2019
Warehouse Associate
United Parcel Service
04.2018 - 09.2019
Customer Service Agent
Veterans First Mortgage
06.2017 - 07.2018
High School Diploma -
Hunter High School
08.2015 - 05.2018
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