Karin Herbert
Clarkston
Summary
Privileged Census Enumerator with outstanding communication skills driven to perform duties of great national importance. Establishes proper rapport by contacting households to explain importance of Census and purpose of visit. Puts respondents at ease with friendly appearance, courtesy and well-chosen words.
Overview
30
30
years of professional experience
Work History
Census Enumerator
Census Bureau, Federal Government
06.2021 - 09.2021
- Contributed to higher completion rates through persistent follow-up visits for non-responsive households.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
Census Enumerator
Census Bureau, Federal Government
06.2020 - 09.2020
- Contributed to higher completion rates through persistent follow-up visits for non-responsive households.
- Provided exceptional customer service when interacting with respondents, fostering positive relationships between citizens and government agencies.
Independent Insurance Agent
F.I.G.
10.2006 - 01.2008
- Developed a comprehensive understanding of various insurance products, ensuring accurate and informed recommendations for clients.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
Provider Relations Representative
Regence Blue Shield Of Idaho
09.1997 - 09.2006
- Increased efficiency of provider relations team with the implementation of tracking systems and database management tools.
- Provided exceptional customer service when working directly with healthcare professionals, establishing a reputation as a trusted resource for assistance.
- Identified network gaps and collaborated with recruiters to fill deficiencies.
- Provided excellent customer service to patients and medical staff.
Executive Director
Lewiston Civic Theatre
02.1992 - 04.1997
- Represented organization at industry conferences and events.
- Advocated for organization and company mission to raise awareness and support.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - French
La Sierra University
Riverside, CA08.1964
Skills
- Data Integrity
- Questionnaire Assistance
- Script Reading
- Customer Service
- Computer Skills
- Documentation and Recordkeeping
- Detail Oriented
- Entry Correction
- Polite and Professional
- Recordkeeping
- Data Collection
- Data Entry
- Medical Data Coding
- Problem-Solving
- Microsoft Office
- Client Engagement
- Flexible Schedule
- Telephone Etiquette
- Relationship Building
Timeline
Census Enumerator
Census Bureau, Federal Government
06.2021 - 09.2021
Census Enumerator
Census Bureau, Federal Government
06.2020 - 09.2020
Independent Insurance Agent
F.I.G.
10.2006 - 01.2008
Provider Relations Representative
Regence Blue Shield Of Idaho
09.1997 - 09.2006
Executive Director
Lewiston Civic Theatre
02.1992 - 04.1997
Bachelor of Arts - French
La Sierra University
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