Reported five prepared filings for firm attorney to evaluate before inputting client information on invention on UPSTO Patent Center site.
Played role of database administrator for large scale customer records database implementation for span 3 years; conducted migration of records from old to new systems.
Reduced documenting errors by 10% an process completion cycle time by 2 days; persuaded management to execute automated custom clearance documentation checking process on over 1500 documents every month.
Answered 50+ phone calls daily, transferring calls and took detailed notes regarding repairs.
Established social media presence and optimized online ads at platforms such as Google Adwords and Bing Ads, boosting sales by 30%, managed Marketing team to devise promotional strategies for clients.
Presented findings to store owner for use in decisions to perform over 10 transactions; performed due diligence, financial modeling and profitability analysis of new business initiatives.
Received 95% positive customer feedback, demonstrating interpersonal skills by responding to 20 new callers.
Improved order processing and delivery to customers by 14% and enhances customer satisfaction ratings to 4/5; recommended approach to address customer requests and implemented sales data tracking software.
Led with Microsoft Office, security cameras, phones, computers, and towers.
Host/Producer
The Midnight Bar
01.2021 - Current
Promoted podcast across 3 regions, communicating episode synopsis to target audience; published 10 episodes on online platform, increasing downloads by 20%.
Social Media Developer
COMPUFIXUS
Los Angeles, CA
01.2018 - 07.2018
Coordinated with 4+ team members to implement daily tasks pertaining to purchasing, inventory and budgeting process; undertook activities relating to quarterly plan outlined for customer support.
Coordinated with group of 5 at Student Literature Club to publish university publications and informational pieces for circulation to 15 prospective students; executed modifications as outlined by Editor.
Compiled product indexes for data optimisation, integrating with key APIs to improve workload performance; updated customer data on daily basis, increasing operational efficiency by 50%.
College Assistant
College of The Canyons ASG
Los Angeles, CA
08.2017 - 12.2017
Education
Bachelor of Science - Marketing
California State University, Northridge
Northridge, CA
01.2026
Associates of Science (A.S.) - Business Administration
College of the Canyons
California
06.2023
Skills
Interpersonal Communication Skills
Digital marketing
Data analysis
Market research
Time Management
Organizational
Leadership
Microsoft Office
Web Design
Bilingual (English & Russian)
Writing Skills
Creativity
Project Management
Adaptability
Data Analysis
Decision-Making
Computer Skills
Problemsolving
Research Expertise
Critical Thinking
Writing
Digital Marketing
Content Creation & Presentation Competency
Verbal Communication
Content creation
Communication skills
Project management
Intellectual property law
Patent drafting
Affiliations
Member, Science National Honors Society
Member, National Society of Leadership and Success