Alan Zavala

Collaborate with other departments within the organization to achieve overall company goals related to efficiency, quality, and customer satisfaction levels during peak periods of business activity.

• Delivered excellent customer service by resolving complaints quickly or escalating complex issues when necessary.
• Optimized storage systems within the warehouse facility, leading to increased space utilization without compromising product accessibility or safety standards.

• Oversaw daily operations of both residential and commerical moves.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and operations of up to 4 man crews.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.