Alana Ako
Buda,TX
Summary
Proven team member at Chick-fil-A, adept in customer service and cash handling, enhanced team efficiency and safety. Demonstrated adaptability and problem-solving skills, significantly improving customer satisfaction. Excelled in fast-paced environments, ensuring high-quality service and operational excellence.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A
Buda, TX
12.2022 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Moe And Gene Johnson High School
Buda, TX05.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Money Handling
- Decision-making capabilities
- Safety understanding
- Organizing Work Stations
- Product Knowledge
- Order Preparation
- Facility Cleaning
Timeline
Team Member
Chick-fil-A
12.2022 - 05.2024
Moe And Gene Johnson High School