Alana Berkley
Strawberry Plains,TN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administration position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
House Maid
Just A Little Spruce
Strawberry Plains, TN
08.2021 - Current
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
Cashier
Hobby Lobby
Knoxville, TN
04.2022 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Beauty Consultant Sales Representative
Merle Norman Cosmetic Studio
Spanish Fort, AL
07.2012 - 07.2013
- Arranged merchandise to present visually appealing displays and attract clientele.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Handled register.
- Applied makeup for weddings and proms.
- Ordered and stocked products.
- Bookkeeping.
Waitress
California Dreaming Restaurant
Spanish Fort, AL
07.2011 - 07.2012
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Homemaker
Myself
Strawberry Plains, TN
01.2006 - 04.2022
- Completed dusting, washing dishes, laundry and vacuuming for patients.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Education
Associate Of Business Administration - Administration
Penn Foster Career School
Scranton, PA08.2022
Medical Assistant And Administrative - Medical Assistant And Administrative
Fortis College
Foley Al05.2006
High School Diploma -
Fairhope High School
Fairhope, AL05.2002
Skills
- Guest Service and Support
- Hospitality Management
- Guest Satisfaction
- Handling Procedures
- Team Support and Collaboration
- Inventory Restocking
- Active Listening
- Reading Comprehension
- Floor Cleaning, Polishing and Waxing
- Critical Thinking
- Customer Needs Assessments
- Complex Problem-Solving
- Customer Relations
- Customer Inquiry and Response
- Records Maintenance
- Attentive Service
- Learning Strategies
- Hospitality Environments
- Guest Request Response
- Customer Accounts Management
- Housekeeping Duties
- Microsoft Excel
Timeline
Cashier
Hobby Lobby
04.2022 - 08.2022
House Maid
Just A Little Spruce
08.2021 - Current
Beauty Consultant Sales Representative
Merle Norman Cosmetic Studio
07.2012 - 07.2013
Waitress
California Dreaming Restaurant
07.2011 - 07.2012
Homemaker
Myself
01.2006 - 04.2022
Associate Of Business Administration - Administration
Penn Foster Career School
Medical Assistant And Administrative - Medical Assistant And Administrative
Fortis College
High School Diploma -
Fairhope High School
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