Samantha Watson
Clarksville,TN
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
House Maid
Maid In America
10.2022 - 02.2023
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Engaged positively with residents while cleaning apartments and common areas.
Veterinary Assistant
Camino Seco Pet Clinic
01.2015 - 12.2016
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Answered owner animal health questions and advised on best care practices.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Kept detailed records of animal treatments and medications.
- Educated clients on post-surgical care and nutrition.
Education
Bachelor of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ11.2025
High School Diploma -
Empire High School
Tucson, AZ05.2014
Skills
- Customer Relations
- Team Support and Collaboration
- Storage Area Management
- Electronic Communication
- Business Documentation
- Customer Accounts Management
- Customer Retention
- Improvement Plans
- Customer Service
- Health and Safety Compliance
- Critical Thinking
- Guest Satisfaction
Timeline
House Maid
Maid In America
10.2022 - 02.2023
Veterinary Assistant
Camino Seco Pet Clinic
01.2015 - 12.2016
Bachelor of Science - Healthcare Administration
Grand Canyon University
High School Diploma -
Empire High School
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