Truly Koster
Summary
Hardworking employee with experience in residential and commercial settings. Great at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. While also having experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
House Maid
Life Maid Easy
05.2018 - 08.2023
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Provided excellent house cleaning and maid services to clients.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cashier
Farm King
06.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Farm Hand
Briney Bird Farms
05.2020 - 05.2022
- Moved pheasant from barn to barn and from barn to pen.
- Peeped and sorted groups of pheasants.
- Observed animals and notified supervisor of signs of illness.
- Walked pens to check for dead birds.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Education
No Degree - Animal Science
Illinois State University
Normal, IL05.2027
High School Diploma -
Astoria High School
Astoria, IL05.2023
Skills
- Customer Needs Assessments
- Money Handling
- Credit and Cash Transactions
- Time Management Skills
- Cleaning Techniques
- Verbal and Written Communication
- Staff Training
- Customer Service Excellence
- Customer Assistance
Timeline
Cashier
Farm King
06.2022 - 09.2022
Farm Hand
Briney Bird Farms
05.2020 - 05.2022
House Maid
Life Maid Easy
05.2018 - 08.2023
No Degree - Animal Science
Illinois State University
High School Diploma -
Astoria High School
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