Jessica Parks
Aurora,IN
Summary
Dynamic leader with a proven track record at Maid Easy Cleaning, enhancing operational efficiency and sales through strategic planning and team mentorship. Skilled in branding and cross-functional team management, adept at fostering customer and employee loyalty. Excelled in fast-paced environments, significantly improving profitability and operational excellence.
Overview
13
13
years of professional experience
Work History
General Manager
Maid Easy Cleaning
06.2023 - 12.2023
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
Server
Olive Garden Restaurant
03.2020 - 06.2023
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Teacher
KinderCare Learning Centers
02.2018 - 03.2020
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Adapted teaching methods and materials to meet students' varying needs.
Server Trainer
Texas Roadhouse
06.2016 - 06.2018
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Monitored new server performance and offered continuous support throughout training period.
Aviation Boatswain's Mate, Equipment
United States Navy
12.2010 - 11.2014
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Diagnosed faults and developed resolution plans.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Performed flight line AFE preflight and postflight requirements.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
Education
General Diploma -
South Dearborn HighSchool
AuroraSkills
- Branding
- Advertising and marketing
- Sales
- Efficient multi-tasker
- Cross-functional team management
Timeline
General Manager
Maid Easy Cleaning
06.2023 - 12.2023
Server
Olive Garden Restaurant
03.2020 - 06.2023
Teacher
KinderCare Learning Centers
02.2018 - 03.2020
Server Trainer
Texas Roadhouse
06.2016 - 06.2018
Aviation Boatswain's Mate, Equipment
United States Navy
12.2010 - 11.2014
General Diploma -
South Dearborn HighSchool
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