Brandon Leisure
Dayton,OH
Summary
Proven leader in operational management, driving team performance and efficiency. Skilled in budget management, strategic planning, and training development. Committed to fostering collaboration and enhancing organizational success.
Overview
1
1
Certification
25
25
years of professional experience
Work History
General Manager
RGS
Dayton, ohio
06.2010 - Current
- Directed daily operations and strategic planning for organizational success.
- Oversaw team performance, ensuring alignment with company objectives.
- Developed and implemented training programs to enhance employee skills.
- Coordinated cross-departmental initiatives to improve workflow efficiency.
- Managed budgeting processes and resource allocation effectively.
- Cultivated relationships with key stakeholders to support business growth.
- Analyzed market trends to inform strategic decision-making processes.
- Led continuous improvement projects to optimize operational effectiveness.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies to improve retention and revenue.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Analyzed existing processes for effectiveness and developed new systems to enhance overall productivity levels.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Kitchen Manager
Applebee's Neighborhood Grill & Bar
Milford, Ohio
02.2002 - 08.2010
- Managed daily kitchen operations to ensure quality food preparation.
- Trained and supervised kitchen staff to maintain high service standards.
- Oversaw inventory management to ensure adequate stock levels and freshness.
- Developed and implemented kitchen policies for safety and hygiene compliance.
- Scheduled staff shifts to optimize workflow during peak hours.
- Conducted regular inspections of kitchen equipment for proper functionality.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Provided feedback during tasting sessions to help refine existing dishes or develop new ones.
- Trained new employees on specific tasks and responsibilities to ensure effective job performance.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw food preparation, production and presentation according to quality standards.
- Distributed food to service staff for prompt delivery to customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
High School Diploma -
Grate Oaks
Cincinnati, OH06-1999
Skills
- Strategic planning
- Budget management
- Operational efficiency
- Market analysis
- Sales analysis
- Profit and loss
- Budget development
- Budget forecasts
- Training development
- Staff training
- Team leadership
- Interpersonal communication
- Staff supervision
- Client engagement
- Relationship management
- Customer experiences
- Relationship building
- Supply chain management
- Regulatory compliance
- Quality management
- Performance evaluation
- Performance analysis
- Process improvement
- Process optimization
- Data review
- Decision making
- Branding
- Organizational development
- Deadline oriented
- Time management
- Effective communication
- Interpersonal communication
- Staff motivation
- Team training
- Branding
- Expense control
- Sales planning
- Team training
- Quality management
- Process improvement
Certification
- Serv Safe Certification
Timeline
General Manager
RGS
06.2010 - Current
Kitchen Manager
Applebee's Neighborhood Grill & Bar
02.2002 - 08.2010
High School Diploma -
Grate Oaks