Summary
Overview
Work History
Education
Skills
Timeline
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Alana Busby

Santa Rosa,CA

Summary

Results-driven professional with experience in fast-paced, safety-sensitive environments, seeking to contribute to Pacific Gas and Electric Company. Skilled in multitasking, problem-solving, and clear communication with both customers and team members. Strong commitment to workplace safety, regulatory compliance, and delivering reliable service to diverse communities. Recognized for adaptability, attention to detail, and the ability to remain calm and effective under pressure.

Overview

3
3
years of professional experience

Work History

Assistant Coach

Tallahassee State College
Tallahassee, FL
08.2023 - 07.2025
  • Promoted college programs by attending recruiting fairs, games, and events targeting prospective student-athletes.
  • Served as a key liaison between students, parents, and coaching staff, enhancing engagement and trust.
  • Supported student-athletes in maintaining academic eligibility, including grade monitoring and tutoring support.
  • Provided mentorship to students navigating athletic, academic, and personal challenges.
  • Acted as a role model, fostering sportsmanship, resilience, and personal responsibility.
  • Managed logistical elements of the athletic program, including scheduling, facilities, and equipment.

Sales Associate

Jimmy Jazz
Tallahassee, Florida
06.2022 - 05.2023
  • Demonstrated product features and benefits for customers' needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Education

Bachelor of Arts - Social Science

Florida Agricultural and Mechanical University (FAMU)
Tallahassee, FL
05.2023

B.A. -

University of Alabama
Tuscaloosa, AL
01.2021

Associate of Arts -

Dodge City Community College
Dodge City, KS
05.2020

Skills

  • Organizational skills
  • Task Prioritization
  • Empathy & Adaptability
  • Proficient in [Microsoft Office Applications]
  • Conflict resolution
  • Time management
  • Problem-solving
  • Team collaboration
  • Effective communication
  • Research
  • Customer relations

Timeline

Assistant Coach

Tallahassee State College
08.2023 - 07.2025

Sales Associate

Jimmy Jazz
06.2022 - 05.2023

Bachelor of Arts - Social Science

Florida Agricultural and Mechanical University (FAMU)

B.A. -

University of Alabama

Associate of Arts -

Dodge City Community College

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