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Hardworking Prior Authorization Specialist with successful background working closely with insurance company representatives to gain preapproval for Medication prior authorizations. specialty drug and non specialty drug experience. Detail-oriented performer with over 10 years of managing documentation. Considered team player with exemplary multitasking skills. Reliable Prior Authorization Specialist with over 13 years of experience working in fast-paced, clinical and retail pharmacy environments. Driven professional with skills in Patient assistance programs and Covermymeds, Needymeds.org, Excel, Epic, greenway and Cerner. Nationally certified Pharmacy Technician through PTCB.

Dedicated, compassionate and bilingual healthcare professional with a strong foundation in patient care, medication management, and teamwork. Recent graduate with an LVP/LPN certification, eager to apply clinical skills and knowledge to provide high-quality care.


Diligent hard worker with solid background in managing medication schedules and coordinating with healthcare professionals. Demonstrated expertise in patient communication and inventory management. Skilled in HIPAA compliance, client documentation, maintaining accurate records, fostering collaborative relationships within healthcare teams to optimize therapeutic plans. Strong emphasis on team collaboration and reliable in adapting to changing needs. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Known for effective communication, problem-solving abilities, willingness to learn, and commitment to achieving results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Highly motivated Associate with extensive customer service and sales experience. Reliable Medical Support with 10 + years of experience in Mental Health. Expertly assists with office operations and support by gathering patient information in a organized and dependable way. Successful at managing multiple priorities with a positive attitude seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Alana Frankowski

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Medication Coordinator

Certified Pharmacy Technician

Cashier Team Lead

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Associate of Science -

PTCB Certified Pharmacy Technician - undefined

High School Diploma - undefined

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Medication Coordinator

Certified Pharmacy Technician

Cashier Team Lead

PTCB Certified Pharmacy Technician - undefined

High School Diploma - undefined

Associate of Science -

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