Alana Haque
Andover
Summary
Dynamic employee with a talent for excellence in communication and customer satisfaction. Experienced in implementing inventory management practices and ensuring exceptional client experiences, ready to drive service excellence and operational efficiency.
Overview
7
7
years of professional experience
Work History
Stylist
Great Clips Salon
Bel Aire , Kansas
06.2023 - Current
- Provided exceptional customer service to enhance client satisfaction and retention.
- Executed precision haircuts and styling techniques tailored to individual client preferences.
- Collaborated with team members to optimize workflow during peak hours for efficient service delivery.
- Assisted in training new staff on salon procedures and best practices for client engagement.
- Implemented inventory management practices to ensure availability of essential products and tools.
- Developed strong client relationships, encouraging repeat business through personalized service experiences.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Associate
Dillons Marketplace
Andover, KS
06.2019 - 06.2022
- Helped train new associates on operational procedures and best practices.
- Followed inventory management techniques to optimize stock levels and reduce waste.
- Participated in regular audits of product inventory, ensuring accuracy in stock records and minimizing discrepancies.
- Observed inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Selected and packed orders accurately, ensuring timely dispatch for customer satisfaction.
- Monitored stock levels, reporting shortages to management for prompt replenishment actions.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Education
No Degree - Cosmetology
Eric Fisher Academy
Wichita, KS05-2022
High School Diploma -
Southeast High School
Wichita,KS05-2020
Skills
- Customer service
- Multitasking and organization
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Relationship building
Timeline
Stylist
Great Clips Salon
06.2023 - Current
Associate
Dillons Marketplace
06.2019 - 06.2022
No Degree - Cosmetology
Eric Fisher Academy
High School Diploma -
Southeast High School