Alana Helsel
Tacoma,WA
Summary
Motivated and Energetic Crew Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Dicks Drive-In
05.2023 - Current
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Participated in ongoing training programs to continuously improve skills and knowledge of company procedures.
Crew Member
Wild Waves Theme And Water Park
05.2021 - 08.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Contributed to increased sales by upselling items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Crew Team Member
Taco Time NW
09.2020 - 02.2021
- Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Education
Business Administration And Management
University of Washington
Tacoma, WA06.2026
Business Administration And Management
Washington State University
Pullman, WASkills
- Cleaning and sanitation
- Food handling safety
- Customer Engagement
- Cash Handling
- Complex Problem-Solving
- Store Opening and Closing
- Menu Memorization
- Food Running
Timeline
Crew Team Member
Dicks Drive-In
05.2023 - Current
Crew Member
Wild Waves Theme And Water Park
05.2021 - 08.2022
Crew Team Member
Taco Time NW
09.2020 - 02.2021
Business Administration And Management
University of Washington
Business Administration And Management
Washington State University
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