Alana Jasmine
Sunset,LA
Summary
Pursuing part-time or full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level healthcare or IT position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OOS Medicaid Claims Specialist
Elevate Patient Financial Solutions
11.2024 - Current
- Streamlined claims review process by implementing standardized workflows, reducing turnaround time.
- Processed medical claims accurately utilizing ICD-10 and CPT coding systems.
- Ensured compliance with HIPAA regulations in all billing procedures.
- Collaborated with healthcare providers to resolve coding discrepancies promptly.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
- Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Streamlined billing processes for faster reimbursement, utilizing advanced software solutions.
Salesforce Administrator
Lifting The Veil Academy
01.2023 - 12.2023
- Maintained high levels of security and compliance by enforcing strict access controls, monitoring user activity, and performing periodic vulnerability assessments.
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across organization.
- Set up users and controlled how they can view or edit business data.
- Imported and exported data in Salesforce.
- Implemented security measures to protect vital business data.
- Resolve and prevent duplicate records to increase user confidence in inputting data.
- Give data structure in Salesforce with objects, fields, and relationships.
Medicare Patient Account Representative
Metropolitan Gastroenterology Associates
11.2017 - 06.2022
- Reconciled past due accounts with 98% coding accuracy.
- Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained accuracy, completeness, and security for medical records and health information.
Medical Coding and Billing Specialist
Bethesda Medical Clinic
05.2016 - 11.2017
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
Education
Certified/Certificate - Salesforce Administrator
Lifting The Veil Academy
Atlanta, GA11-2023
Some College (No Degree) - Information Technology
Unitech Training Academy - Lafayette
Lafayette, LAVocational - Medical Coding
Medical Technical Institute
New Orleans, LASkills
- Time Management
- Self-Directed
- Systems administration
- Data Management
- Computer Skills
- Interpersonal Communication
- Customer Service
- Call center experience
- Teamwork and Collaboration
- Researching skills
- Medical terminology knowledge
- Denial Management
- Medical Billing
- Analytical and Problem-Solving Skills
- Coding error resolution
- Attention to detail
Certification
Certified Salesforce Administrator - 2023
Timeline
OOS Medicaid Claims Specialist
Elevate Patient Financial Solutions
11.2024 - Current
Salesforce Administrator
Lifting The Veil Academy
01.2023 - 12.2023
Medicare Patient Account Representative
Metropolitan Gastroenterology Associates
11.2017 - 06.2022
Medical Coding and Billing Specialist
Bethesda Medical Clinic
05.2016 - 11.2017
Certified/Certificate - Salesforce Administrator
Lifting The Veil Academy
Some College (No Degree) - Information Technology
Unitech Training Academy - Lafayette
Vocational - Medical Coding
Medical Technical Institute