Alana J. Giardina
Junior Marketing & Health Science Student
Ocean View,NJ
Summary
Motivated student with a strong academic record, leadership experience, and a passion for sales. Proven ability to coordinate events, build relationships, and drive engagement through strategic marketing initiatives. Seeking opportunities to apply these skills.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Marketing & Sales Associate
KC Cleaners
06.2022 - Current
- Generate new business by promoting services through social media and face-to-face interactions, increasing client base by 35%, exceptional customer service, fostering relationships that lead to consistent business
Customer Engagement Representative
Churn House
06.2021 - 08.2024
- Provided outstanding customer support, resolving issues to maintain high customer retention, mentored new team members contributing to team productivity, built connections with customers to build loyalty, resulting in a increase in sales during peak summer seasons
Education
Bachelor of Science - Marketing Major, Health Sciences Minor
West Chester University of Pennsylvania
West Chester, PA05-2026
Leadership And Involvement
- Mu Kappa Tau, Member, National Marketing Honor Society
- Biotech and Pharmaceutical Business Club, Executive Board, 09/22, present, coordinate outreach initiatives and community events to strengthen relationships between the organization and local partners.
- Delta Zeta Iota Rho, Retreat Chair, 9/23, Present, organize and lead sorority retreats to foster sisterhood through strategic planning and event coordination
- American Marketing Association, Member, 09/23, present, provides networking, skill-building, and industry insights
- Women in Business Organization, Member, 09/22, 05/23, supports women through mentorship, and career development opportunities
Certification
Social Media Marketing Certification
Timeline
Social Media Marketing Certification
02-2025
Research Ethics Certification
10-2024
Marketing & Sales Associate
KC Cleaners
06.2022 - Current
CPR Certified (American Red Cross)
03-2022
Customer Engagement Representative
Churn House
06.2021 - 08.2024
Bachelor of Science - Marketing Major, Health Sciences Minor
West Chester University of Pennsylvania
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