Maniah Murphy
Hollywood
Summary
A fast learning, highly motivated individual seeking a full-time job that will utilize my skills in providing ongoing operational and administrative support, outstanding interpersonal customer service and organizational skills to provide overall efficiency.
Overview
12
12
years of professional experience
Work History
Marketing & Sales Associate
Bozzuto
07.2025 - Current
- Conduct thorough application processing for prospective tenants, including credit checks, employment verification, and reference validation.
- Oversee daily leasing operations and administrative tasks for a 44-floor luxury high-rise building.
- Review and prepare lease agreements for accuracy and compliance prior to execution.
- Maintain precise financial records, including rental income, security deposits, and expense tracking.
- Respond promptly to inquiries and calls from prospective and current tenants, employing active listening and problem-solving skills.
- Provide personalized property tours, effectively highlighting amenities and features to secure new leases.
- Manage lease renewals and follow up with tenants to ensure retention.
- Resolve tenant concerns and complaints professionally and efficiently, in alignment with company policies.
- Advertise available units across multiple platforms, including websites and classified listings, to maximize occupancy.
- Document and maintain comprehensive leasing records, including move-ins, move-outs, renewals, and rent adjustments.
- Coordinate and schedule routine and emergency maintenance requests to ensure high-quality building operations.
- Ensure strict compliance with fair housing regulations throughout the leasing process.
- Navigate complex leasing environment impacted by adjacent construction, providing proactive solutions and personalized support to residents.
Leasing Advisor
Crown Residential
10.2023 - 07.2025
- Process applications from prospective tenants including conducting credit checks and verifying references.
- Oversee daily operations, maintenance and administration of various properties.
- Review lease agreements for accuracy prior to signing by both parties.
- Maintain accurate financial records related to rental income, deposits, expenses.
- Answer calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Conduct informative and personalized tours, resulting in new leases.
- Contact and follow up with tenants on renewal notices.
- Resolve tenant complaints promptly and professionally in accordance with company policies and procedures.
- Advertise vacant rental units through various media outlets such as newspapers, websites, classified ads.
- Escalate critical issues to property manager to deliver immediate resolution.
- Create detailed records of all leasing activity including tenant leases, renewals, move-ins and move-outs, rent increases.
- Plan, schedule and coordinate general maintenance or repairs for commercial or residential properties.
- Ensure compliance with fair housing laws throughout the entire leasing process.
Administrative Assistant
New York State Thruway Authority, Office of Investment and Asset Management
06.2021 - 10.2023
- Provide confidential administrative, secretarial, and clerical support to the Director of Investments and Asset Management and staff.
- Updated databases and spreadsheets regularly to track progress.
- Daily reconciliation of wire systems, ensure accuracy of balances and posting of wires.
- Assist in the development of office procedures.
- Communicate effectively with multiple departments to coordinate, organize, and process check payments.
- Track inventory of checks for Accounts Receivable.
- Verify accuracy of account coding for each invoice input daily.
- Manage payroll and distribute checks to vendors and employees.
- Manage and process all emergency check requests.
- Review, verify and process all employee travel expenses.
- Maintained scheduling and event calendars for staff meetings important deadlines.
- Perform analysis to ensure all accounts are reconciled daily.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Bartender
Bootleggers
07.2020 - 06.2021
- Greeted guests and respond to guest inquiries in a friendly and efficient manner.
- Mix and garnish beverages according to recipe and portion control standards.
- Check guest promptly for identification and serve alcohol beverages to guests in accordance with federal, state, local, and company laws and regulations.
- Clean, organize and replenish supplies needed for following shift.
- Maintain inventory regularly and provide requisition sheets as needed.
- Monitored behavior at the bar to maintain a safe and welcoming environment.
- Stock and maintain bar to include beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
- Cut, store and ensure product quality of all beverage-related perishables.
Office Assistant
New York State Thruway, Office of Procurement Services
08.2019 - 06.2021
- Provide confidential administrative, secretarial, and clerical support to the Director of the Office of Procurement Services and staff.
- Assist in the development of office procedures, processes, and project/contract tracking.
- Create, manage, organize, and prioritize voluminous contract correspondence and spreadsheets.
- Verify timely receipt and accuracy of monthly contract payments prior to entering in database, to ensure compliance with internal guidelines, policies, and reporting requirements.
- Perform legal research, review requirements for updates and implement procedural changes to ensure administrative adherence with various Federal and State laws, regulations, rules, and executive orders.
- Finalize and issue compliance notices, track contractor response due dates, monitor timely receipt, route submissions to team members and provide a high level of technical support to contractors and vendors.
- Power User level 1 on the NYS Contract System.
- Maintain information with a high degree of accuracy and discretion including internal guidelines, policies, and various Federal and state requirements.
- Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations.
- Filing and data archiving.
Bartender/Server
Dawn Victory
06.2017 - 04.2020
- Knowledgeable of all menu items and the preparation of alcohol and non-alcohol beverages for bar and restaurant patrons.
- Cut, store and ensure product quality of all beverage-related perishables.
- Check guest promptly for identification and serve alcohol beverages to guests in accordance with federal, state, local, and company laws and regulations.
- Stock and maintain bar to include beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
- Bartended for all special events with a guest capacity of 100 - 200 guests.
- Interact and assess customers’ needs and preferences and make recommendations.
- Accurately and promptly take orders, bill payments, make change and record all sales.
- Always ensure the cleanliness of dining area and bar.
- Utilize safety procedures while operating all equipment.
- Maintain inventory regularly and provide requisition sheets as needed.
Office Assistant I
New York State Thruway Authority, Toll Audit
04.2019 - 08.2019
- Identify, record, and resolve special issues.
- Reconcile receipts for foreign currency.
- Creating, maintaining, and entering information into databases.
Bartender/Server/Supervisor
J. J. Rafferty’s Bar & Grill
04.2014 - 06.2018
- Built personable and professional hospitality team and ensured staff were well-trained and consistently supported.
- Altered bar and food menu depending on season, holiday and vendor promotions.
- Greet and serve food and beverages to customers in a fast-paced environment while demonstrating hospitality and customer service.
- Maintained professional appearance, time management skills, strong communication and a positive attitude.
- Accurately and promptly take orders, bill payments, make change and record all sales.
- Clean, organize and replenish supplies needed for following shift.
Server
Brickhouse Tavern & Tap
06.2016 - 06.2017
- Prepare room for dining by setting decorations, condiments, napkins and utensils on tables.
- Took verbal drink and meal orders according to guest preferences.
- Accurately and promptly take orders, bill payments, make change and record all sales.
- Always ensure the cleanliness of dining area.
- Perform side work during shift downtime including but not limited to rolling silverware, restocking condiments, cleaning work areas, etc.
Education
High School Diploma -
Bishop Maginn High School
Albany, NY05-2012
No Degree - Accounting And Finance
Hudson Valley Community College
Troy, NYSkills
- Business Writing
- Office 365: Outlook Online
- SharePoint
- Microsoft Excel
- Microsoft Teams
- Administrative support
- Attention to detail
- Computer skills
- Professional communication
- Travel coordination
- Highly organized
- Calendar management
- Customer service
- Yardi CRM
- Knock CRM
Timeline
Marketing & Sales Associate
Bozzuto
07.2025 - Current
Leasing Advisor
Crown Residential
10.2023 - 07.2025
Administrative Assistant
New York State Thruway Authority, Office of Investment and Asset Management
06.2021 - 10.2023
Bartender
Bootleggers
07.2020 - 06.2021
Office Assistant
New York State Thruway, Office of Procurement Services
08.2019 - 06.2021
Office Assistant I
New York State Thruway Authority, Toll Audit
04.2019 - 08.2019
Bartender/Server
Dawn Victory
06.2017 - 04.2020
Server
Brickhouse Tavern & Tap
06.2016 - 06.2017
Bartender/Server/Supervisor
J. J. Rafferty’s Bar & Grill
04.2014 - 06.2018
High School Diploma -
Bishop Maginn High School
No Degree - Accounting And Finance
Hudson Valley Community College