Alana Johnstone
Far Rockaway,NY
Summary
Licensed mental health counselor with 13+ years of experience in providing compassionate care and support to individuals with mental health disorders. Expertise in conducting individual/group therapy sessions, crisis management, and treatment planning. Strong multicultural competency and cross-cultural awareness. Collaborative team player with a proven ability to implement evidence-based interventions. Committed to fostering positive outcomes through active listening and tailored support strategies.
Overview
16
16
years of professional experience
Work History
EAP Counselor
New York City Employee Assistance Program
09.2022 - Current
- Operates as the sole EAP Counselor for the Brooklyn division of The Administration of Children’s Services (ACS), Division of Child Protection (DCP)
- Administers individual biopsychosocial assessments
- Provides crisis counseling and short-term supportive counseling
- Works collaboratively with clients on treatment planning and management of care
- Facilitates group counseling as needed
- Organizes workshops & presentations on various behavioral health topics
- Provides supportive consultations to agency leadership
Rehabilitation Specialist
New York-Presbyterian/Payne Whitney Clinic
03.2015 - 08.2022
- Facilitated individual and group counseling sessions implementing behavior management systems and conducted crisis intervention counseling as necessary with adolescents, adults and geriatrics diagnosed with severe/persistent mental illness
- Completed required documentation efficiently and on time including functional assessments, comprehensive treatment plans and progress notes in accordance with patient needs, level of service and hospital requirements
- Provided ongoing feedback to patients regarding goal attainment and performance as well as referrals to relevant community resources
- Worked within a multi-disciplinary team and contributes to daily patient rounds on the acute care inpatient psychiatric unit
- Conducted therapeutic groups using various treatment modalities in in the Adult Partial Hospitalization Program and the Adolescent Partial Hospital Program
- Worked as the primary Rehabilitation Specialist for the Comprehensive Psychiatric Emergency Program (CPEP)
Rehabilitation Technician
Federation Employment and Guidance Services Inc
11.2011 - 02.2015
- Provided individual, group counseling and rehabilitation services too emotionally disabled / M R individuals to maximize functioning prevent hospitalization
- Conducted structured group experiences with the goal of maintaining and/or developing skills to increase functioning
- Helped participants determine their strengths, deficits, interests, aptitudes and progress within program, provided support and encouragement to participant in their endeavors
- Provided information regarding community services
- Communicated with families, collaterals and other agency support staff
- Maintained documents, records, statistics and written reports in a timely and organized manner
- Carried a caseload and acted as primary case manager
Supportive Case Manager
The Puerto Rican Family Institute
07.2008 - 11.2011
- Provided managed care coordination for children and adults with mental illness from ages 6-25 years old
- Worked with client families and providers of service to develop overall rehabilitation goals, service plans and objectives to address identified needs
- Facilitated service delivery and arranged needed mental, physical health and psychiatric rehabilitation services
- Advocated and assisted individuals with gaining access to health and human services including but not limited to Medicaid, educational services, Food stamps and SSI
- Provided services that prevented unnecessary use of emergency rooms and inpatient services
- Familiarized clients with skills and training in areas relevant to their identified needs, wants, and rehabilitation goals
- Assisted in the planning and implementing social events to engage clients
- Kept current files of social services available to area minority families and provided information about how to obtain the services
Education
License in Mental Health Counseling -
04.2018
Master of Science - Mental Health Counseling
Long Island University
Brooklyn01.2016
Master of Science - Mental Health Counseling
The Pennsylvania State University
University Park05.2007
Bachelor of Arts - Psychology, Minor in Sociology
The Pennsylvania State University
University ParkSkills
- Case management
- Tx planning
- Mental Health Assessment
- Substance Abuse Counseling
- Cognitive behavioral therapy
- Suicide Prevention
- Motivational Interviewing
- Grief counseling
- Group/Individual Therapy
- Crisis Intervention
Timeline
EAP Counselor
New York City Employee Assistance Program
09.2022 - Current
Rehabilitation Specialist
New York-Presbyterian/Payne Whitney Clinic
03.2015 - 08.2022
Rehabilitation Technician
Federation Employment and Guidance Services Inc
11.2011 - 02.2015
Supportive Case Manager
The Puerto Rican Family Institute
07.2008 - 11.2011
License in Mental Health Counseling -
Master of Science - Mental Health Counseling
Long Island University
Master of Science - Mental Health Counseling
The Pennsylvania State University
Bachelor of Arts - Psychology, Minor in Sociology
The Pennsylvania State University
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