Alana Marchetti
Leominster,MA
Summary
Dynamic and safety-focused professional with lifeguard certification and strong leadership traits, honed at Oak Hill Country Club. Proven ability to enforce safety procedures and provide emergency response, ensuring guest well-being. Adept at identifying solutions and maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Oak Hill Country Club
04.2025 - Current
- Communicated effectively with team members during high-pressure situations.
- Maintained cleanliness and organization of poolside areas for guest comfort.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
Lifeguard
Liberty Rental Corp.
04.2024 - Current
- Monitored swimming area for safety and compliance with regulations.
- Provided immediate assistance to swimmers in distress.
- Conducted routine safety checks of lifeguard equipment and facilities.
- Enforced pool rules and regulations to ensure guest safety.
- Participated in training sessions to enhance emergency response skills.
- Assisted in the development of emergency action plans for various scenarios.
Lift Operator
Wachusett Mountain Ski Area
12.2022 - Current
- Performed pre-operation inspections and post-operation shutdown procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Provided guidance during peak operations, managing workload distribution among staff.
- Oversaw daily lift operations, ensuring compliance with safety regulations.
- Operated lifts to transport customers efficiently across the mountain,
Barista
Pammy's Place
04.2022 - Current
- Prepared and served high-quality coffee beverages to customers, ensuring consistency in taste and presentation.
- Operated espresso machines and grinders, maintaining equipment for optimal performance and hygiene standards.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Assisted in training new baristas on beverage preparation techniques and customer interaction skills.
Restaurant Hostess
Marcello's Restaurant
10.2024 - 03.2025
- Greeted and seated guests, ensuring a positive dining experience from arrival to departure.
- Managed reservations and waitlists, optimizing table turnover and guest flow.
- Collaborated with kitchen and service staff to coordinate timely food delivery and guest requests.
- Trained new hostesses on seating procedures, customer service standards, and reservation systems.
Education
Bachelor of Science - Animal And Veterinary Science
Clemson University
Clemson, SC05-2029
High School Diploma -
Leominster High School
Leominster, MASkills
- Proficient in conveying information
- Lifeguard certification
- Adept at identifying solutions
- Strong leadership traits
- Safety procedures expertise
- Emergency response training
- Time management
- Animal handling
- First Aid certification
Volunteer work
Facilitated and led a Youth Venture group, Holiday Spreaders, organizing monthly visits to a memory care unit to engage Alzheimer’s patients in craft activities.
Accomplishments
- Leominster Hall of Fame Scholarship
Certification
- First Aid
- CPR certified
Languages
English
Professional
Timeline
Lifeguard
Oak Hill Country Club
04.2025 - Current
Restaurant Hostess
Marcello's Restaurant
10.2024 - 03.2025
Lifeguard
Liberty Rental Corp.
04.2024 - Current
Lift Operator
Wachusett Mountain Ski Area
12.2022 - Current
Barista
Pammy's Place
04.2022 - Current
Bachelor of Science - Animal And Veterinary Science
Clemson University
High School Diploma -
Leominster High School