ALANA MASON
Fort Lauderdale
Summary
Friendly Insurance Verifier with many years of experience as a professional. Looking to tackle new responsibilities in the medical insurance verification industry. Skilled at reviewing, analyzing, and interpreting various insurance policies. Obtain authorization numbers, approved procedures, service dates, and any limitations.
Overview
14
14
years of professional experience
Work History
Insurance verifier
MEMORIAL SAME DAY SURGERY CENTER
PEMBORKE PINES
04.2018 - Current
- Verified patient insurance coverage for surgical procedures and appointments.
- Communicated with insurance companies to clarify policy details and requirements.
- Reviewed patient information for accuracy and completeness before verification.
- Assisted in resolving discrepancies between patient information and insurance data.
- Supported billing team by providing timely verification updates and documentation.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Resolved disputes between providers and third-party payers in a timely manner.
- Maintained accurate records of all transactions involving insurance verifications.
Registrar
Parallon Westside Regional Medical Center
Plantation
11.2012 - 02.2018
- Managed patient registration process efficiently to ensure accurate data collection.
- Coordinated with medical staff to verify patient information and insurance coverage.
- Assisted patients in completing necessary forms and navigating registration procedures.
- Responded promptly to inquiries from internal and external stakeholders regarding registrar services.
- Trained new staff on registration protocols and software usage effectively.
- Transported computer cart to patient rooms for bedside registration to register patients at bedside and obtain account information.
Education
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MD06-1997
Skills
- Verification processes
- Insurance claim processing
- Insurance knowledge
- HIPAA compliance
- Patient data management
- Discrepancy resolution
- Insurance terminology
- Data entry software
- Attention to detail
- Time management
- Team collaboration
- Communication and interpersonal skills
- Referral coordination
Timeline
Insurance verifier
MEMORIAL SAME DAY SURGERY CENTER
04.2018 - Current
Registrar
Parallon Westside Regional Medical Center
11.2012 - 02.2018
High School Diploma -
Frederick Douglass High School