Alana Mayhew
Modesto,CA
Summary
Professional with extensive experience in customer training and team collaboration. Recognized for exceptional attention to detail and dedication to high standards in customer service and product quality. Proven ability to enhance customer satisfaction and drive team performance through effective training programs.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
Associate/Customer Service Cashier
Smoking Jays/ Vapor Dab
Modesto, California
01.2011 - Current
- Assisted customers with product selection and education on cannabis products and consumption safety.
- Operated the cash register, managed inventory, and maintained organized displays.
- Provided guidance to first-time customers.
- Ensured compliance with state regulations and store policies.
Manufacturing Associate
Tesla
Fremont, California
09.2019 - 11.2024
- Assisted in testing, inspecting, and ensuring quality standards of high-capacity battery cells during pilot production.
- Monitored processes, identified issues, and contributed to process improvements to meet strict safety and performance specifications.
- Participated in CO events, such as Battery Day, gaining exposure to cutting-edge technology and production innovation.
- Collaborated with cross-functional teams to maintain production efficiency and uphold safety protocols.
QC manager
Valley Vinyl
Modesto, California
- Served as the first QC manager, establishing standards for product inspection and process monitoring.
- Inspected window shutters and materials to ensure quality standards and customer specifications.
- Tracked issues and implemented improvements to reduce defects and increase efficiency.
- Coordinated with production and installation teams to maintain workflow while upholding quality benchmarks.
- Maintained accurate records and reports for management review.
Cashier/ Office duties
Central Valley Recycling
Modesto, California
- Managed daily transactions, including cash handling, and customer verification.
- Filed records, answered phones, and maintained accurate administrative documentation.
- Assisted customers efficiently and with a professional, positive attitude.
Education
Turlock High School
TurlockMJC
Modesto, CASkills
- Cash handling and inventory management
- Quality assurance
- Process optimization
- Customer training
- Team collaboration
- Attention to detail
Certification
Responsible Cannabis Vender Certificate
Timeline
Manufacturing Associate
Tesla
09.2019 - 11.2024
Associate/Customer Service Cashier
Smoking Jays/ Vapor Dab
01.2011 - Current
QC manager
Valley Vinyl
Cashier/ Office duties
Central Valley Recycling
Turlock High School
MJC