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Alana McGill
Mountain Home,ID
Summary
Resourceful and dependable professional with a versatile background in customer service and operations management. Known for strong relationship-building skills and creative solutions, ready to contribute to driving customer satisfaction and improving business outcomes.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Health & Beauty Assoc. Full Time
Walmart
2025.09 - Current
- Assisted customers in selecting beauty products, enhancing overall shopping experience.
- Maintained cleanliness and organization of beauty department to ensure appealing displays.
- Learned product knowledge to provide accurate information on beauty items and promotions.
- Supported team members by restocking shelves and managing inventory levels effectively.
- Collaborated with colleagues to implement merchandising strategies that increased product visibility.
- Optimized store layout according to visual merchandising guidelines, resulting in improved product visibility and accessibility.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Owner/Office Manager Full Time
Newman Stockyards, LLC
2010.01 - 2025.06
- Managed daily operations, ensuring efficient livestock handling and care.
- Developed and implemented strategic marketing initiatives to increase customer engagement.
- Oversaw financial management, including budgeting and expense tracking for profitability.
- Trained and mentored staff on best practices in animal husbandry and customer service.
- Conducted market analysis to identify trends and adjust business strategies accordingly.
- Ensured compliance with industry regulations, maintaining high standards of safety and welfare.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Skills
- Patience and composure
- Multitasking proficiency
- Team collaboration
- Client relationship building
- Teamwork
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Problem-solving abilities
- Team leadership
- Creative thinking
- Verbal and written communication
- Flexible hours
- Task prioritization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Health & Beauty Assoc. Full Time
Walmart
2025.09 - Current
Owner/Office Manager Full Time
Newman Stockyards, LLC
2010.01 - 2025.06