Brooklyn Arena
Reeds Spring,MO
Summary
Adept at multitasking and organization, I excelled in roles at Walmart and Capital Vacations, enhancing customer satisfaction through expert complaint resolution and efficient transaction handling. Leveraging a fast 60 wpm typing speed and a dependable work ethic, I significantly contributed to team success, always prioritizing professionalism and customer needs.
Overview
3
3
years of professional experience
Work History
Health and Beauty Associate
Walmart
Branson West, MO
10.2024 - Current
- Conduct inventory checks to ensure the accuracy of shelf stock.
- Assist customers with selecting items, and answering questions about products.
- Ticket, arrange, and display merchandise to promote sales.
- Recommend, select, and locate merchandise based on customer desires.
Cashier
Walmart
Branson West, MO
02.2023 - 10.2024
- Answered customer inquiries regarding store policies and procedures.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed customer payments quickly and returned exact change and receipts.
Outbound Sales Call Center Agent
Capital Vacations
Springfield, MO
05.2022 - 11.2022
- Negotiated prices with prospective buyers in order to close sales transactions successfully.
- Recorded detailed notes about each call interaction into the database for future reference.
- Provided prompt response time when answering incoming calls from customers or prospects.
- Resolved customer complaints quickly and efficiently while maintaining high levels of professionalism.
Education
High School Diploma -
Appleton West High School
Appleton, WI01-2022
Skills
- Patience and composure
- Dependability and reliability
- Complaint resolution
- Typing 60 wpm
- Call documentation skills
- Credit and cash transactions
- Complex Problem-solving
- Multitasking and organization
Timeline
Health and Beauty Associate
Walmart
10.2024 - Current
Cashier
Walmart
02.2023 - 10.2024
Outbound Sales Call Center Agent
Capital Vacations
05.2022 - 11.2022
High School Diploma -
Appleton West High School
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