Professional Summary
Overview
Work History
Education
Skills
Timeline

Tabatha Rawson

Walmart
Washington,PA
18
Years of experience

Dedicated professional with strong customer service skills in the health and retail industry. Proven ability to enhance client satisfaction and drive sales through personalized recommendations and effective communication.

Work History

Health and Beauty Associate

3 Years 8 Months
Walmart | 10.2022 - Current
  • Assisted customers in selecting beauty products, providing personalized recommendations based on preferences.
  • Trained new associates on store procedures and best practices for customer service in beauty department.
  • Maintained a clean, organized, and visually appealing store environment to attract customers and promote sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained product displays and ensured shelves were well-stocked and organized for optimal visibility.
  • Processed transactions accurately at checkout while promoting loyalty programs to enhance customer engagement.
  • Educated customers on proper product application techniques to improve user experience and satisfaction.
  • Collaborated with team members to execute promotional sales events, driving increased foot traffic and sales volume.
  • Monitored inventory levels, conducting regular audits to identify replenishment needs and minimize stockouts.
  • Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
  • Optimized store layout according to visual merchandising guidelines, resulting in improved product visibility and accessibility.
  • Assisted clients with makeup application techniques for various events, resulting in increased confidence and satisfaction.
  • Boosted client loyalty through targeted upselling tactics tailored per individual need.
  • Developed strong relationships with clients by offering exceptional customer service, leading to repeat business and referrals.

Warehouse Associate @ PITT 2

1 Year
Amazon | 09.2021 - 09.2022
  • Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
  • Loaded and unloaded shipments, ensuring accuracy and adherence to safety protocols.
  • Conducted regular inventory counts to maintain stock accuracy and prevent discrepancies.
  • Collaborated with team members to optimize workflow and improve shipping processes.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Assisted in reducing product damage by properly handling and storing materials.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Monitored quality control standards, identifying issues and facilitating timely resolutions.
  • Implemented organization strategies for storage areas, increasing accessibility of products.
  • Assisted in developing best practices for packing and shipping operations, driving efficiency improvements.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Moved furniture and boxes using utility dolly and truck ramp.

Retail Remodel Team Mumber

2 Years
Acosta, Inc | 02.2018 - 02.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.

State Tested Nursing Assistant

5 Years 11 Months
Kane Regional Center | 08.2013 - 07.2019
  • Provided direct patient care, assisting with daily living activities and ensuring comfort.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Assisted in maintaining cleanliness and safety standards within patient environments.
  • Collaborated with healthcare team to develop individualized care plans for residents.
  • Trained new staff on protocols and best practices for patient care and safety measures.
  • Implemented process improvements that enhanced efficiency in daily operations of care delivery.
  • Advocated for residents' needs, fostering a supportive and respectful environment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
  • Improved patient care by providing compassionate and attentive assistance with daily living activities.
  • Assisted in the delivery of high-quality healthcare by collaborating with nursing staff, physicians, and other healthcare professionals.
  • Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.
  • Contributed to the overall success of the nursing team by providing constructive feedback and participating in ongoing professional development opportunities.
  • Enabled better quality rest for patients through diligent observation of nighttime routines, noise reduction efforts, and prompt attention to their needs throughout the night shift hours.
  • Increased patient satisfaction scores through consistent provision of excellent bedside manner and effective communication skills.
  • Served as an advocate for the well-being of elderly patients by recognizing signs of elder abuse or neglect and reporting concerns to appropriate authorities.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Transported patients between rooms and appointments or testing locations.
  • Supported needs of [Number]+ residents under long-term care.

State Tested Nursing Assistant

4 Years 9 Months
Concordia of the South Hills | 11.2008 - 08.2013
  • Led initiatives to enhance resident engagement through recreational activities and social interaction programs.
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
  • Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Demonstrated flexibility in adapting to various patient care settings, including long-term care facilities, acute care hospitals, and home health environments.
  • Supported rehabilitation goals for patients by assisting with prescribed exercises under the guidance of therapists.
  • Promoted patient dignity through respectful communication, privacy protection, and culturally sensitive interactions.
  • Participated in interdisciplinary team meetings to provide comprehensive care planning for each patient''s unique needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Contributed to a safer environment for patients by following strict infection control practices and maintaining cleanliness.
  • Facilitated smoother healthcare processes by accurately documenting patient information in electronic medical records systems.
  • Provided direct personal patient observation, care, and assistance to [Number] patients per shift in [Type] medical facility.

Education

High School Diploma

Burgettstown Jr. Sr. High | Burgettstown, PA | 05-1997

No Degree - Business Administration

Universal of Phoenix | Phoenix, AZ

Business Data Processing - Business Data Processing

Western Area Career And Technology Center | Canonsburg, PA | 05-1997

Skills

Patience and composure
Multitasking proficiency
Team collaboration
Client relationship building
Time management
Reliable and responsible
Attention to detail
Customer assistance
Strong communication and interpersonal skills
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Adaptable and flexible
Reliability
Team cooperation
Organizational skills
Team leadership
Active listening
Effective communication
Positive customer engagement
Cash handling
Relationship building
Store operations
Purchase orders
Store opening and closing
Goal setting
Inventory management
Product and service sales
Ability to lift 40 pounds
Meeting sales goals
Written communication
Conflict resolution
Product knowledge
Interpersonal skills
Building customer loyalty
Self motivation
Safety and cleanliness standards
Team building
Store organization
Cash register operation
Inventory and stocking
Organization
Flexible hours
Excellent written and verbal communication
Detail-oriented
Goal driven
Decision-making
Adaptability and flexibility
Verbal and written communication
Excellent communication
Multitasking Abilities
Honest and dependable
Problem-solving
Customer service
Friendly and helpful
Teamwork and collaboration
Teamwork
Ethical sales practices
Cash handling experience
Cosmetic product recommendation
Customer feedback analysis
Upselling and cross selling
Social media promotion
Allergy awareness
Appointment scheduling efficiency
Product knowledge expertise
Time management mastery

Timeline

Health and Beauty Associate

Walmart
10.2022 - CurrentRead More

Warehouse Associate @ PITT 2

Amazon
09.2021 - 09.2022Read More

Retail Remodel Team Mumber

Acosta, Inc
02.2018 - 02.2020Read More

State Tested Nursing Assistant

Kane Regional Center
08.2013 - 07.2019Read More

State Tested Nursing Assistant

Concordia of the South Hills
11.2008 - 08.2013Read More

Burgettstown Jr. Sr. High

High School Diploma
Read More

Universal of Phoenix

No Degree from Business Administration
Read More

Western Area Career And Technology Center

Business Data Processing from Business Data Processing
Read More
Tabatha Rawson