Alana Parsons
San Antonio,
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client Services
Nonprofit Financial Services
06.2021 - Current
- Prepared and filed individual and small business tax returns using TaxWise and ProSeries, ensuring IRS and state compliance.
- Acted as primary client contact, managing communications across email, phone, and video while providing professional correspondence and support.
- Gathered financial data, resolved discrepancies, and maintained accurate records to streamline tax filings and administrative workflows.
- Oversaw compliance tracking, scheduling, and documentation to ensure efficient operations and timely submissions.
Fiscal Operations Manager
Mustang Condo LLC
06.2022 - Current
Adult Education Instructor
Community Action
08.2020 - 12.2020
Guest Advocate
Target
11.2017 - 08.2020
Food Pantry Associate
San Antonio College
01.2018 - 05.2018
Sales Associate
Versona
12.2016 - 05.2018
Education
Bachelor of Social Work -
Texas State University
12.2020
Associate in Arts (A.A.) - Liberal Arts
San Antonio College
01.2018
High School Diploma - undefined
Winston Churchill High School
05.2016
Skills
- Operational Efficiency & Workflow Management
- Professional Correspondence & Response Handling
- Records & Compliance
- Microsoft Office Suite & Google Workplace
- TaxWise, ProSeries, & Keystone Interface
- Team Collaboration & Support
Accomplishments
Filed 200+ returns in 2025
Certification
- The Payroll Professional - ADP
- Project Management - Coursera
Timeline
Fiscal Operations Manager
Mustang Condo LLC
06.2022 - Current
Client Services
Nonprofit Financial Services
06.2021 - Current
Adult Education Instructor
Community Action
08.2020 - 12.2020
Food Pantry Associate
San Antonio College
01.2018 - 05.2018
Guest Advocate
Target
11.2017 - 08.2020
Sales Associate
Versona
12.2016 - 05.2018
Associate in Arts (A.A.) - Liberal Arts
San Antonio College
High School Diploma - undefined
Winston Churchill High School
Bachelor of Social Work -
Texas State University