Alana P. Wolfinger
Coaldale,PA
Summary
Dynamic financial professional with a proven track record at Bankers Life and Casualty Company, excelling in client relationship building and sales. Skilled in communication and negotiation, I effectively manage a personal client base while delivering tailored financial solutions. Committed to achieving results through disciplined time management and strategic lead generation.
Overview
5
5
years of professional experience
Work History
Financial Professional
Bankers Life and Casualty Company
Wilkes Barre, PA
07.2024 - Current
- Obtained my Life and Health Insurance License
- Obtained my extended care and annuity certification
- Growing, managing, and maintaining my own personal client base
- Selling and recommending Life and Health Insurance Products and Financial Products
- Schedule and Conduct meetings with 10 to 15 prospective and existing clients per week
- Participate in extensive financial training
Starbucks Supervisor
Hickory Run Travel Plaza
Jim Thorpe, PA
04.2023 - 07.2024
- Leading a successful crew based off starbucks missions and values
- LS certified by Starbucks
- Certified barista, and trainer.
- Executing store operations based off LS Star Starbucks
- Maintaining a cleanly work environment
- Engaging with customers and building a culture within the concept
- Managing and organizing seasonal releases
- Paying invoices
- Recording inventory
Manager, and Barista
Muggles Mug
Jim Thorpe, PA
10.2021 - 01.2023
- Made and served coffee, tea, and baked goods
- Participated in Co-hosting themed events which increased advertisement
- Partook in social media advertisement for the company
- In charge of inventory and organization.
- Issuing change on register
Cashier, and Starbucks Barista
Giant Food
Lehighton, PA
07.2020 - 10.2021
- Taking payments
- Scanning items and coupons
- Issuing change
- Customer service and communication
- Made and served coffee, tea, and baked goods
- Organized and stocked inventory
Education
High School Diploma -
Jim Thorpe Area High School
Jim Thorpe, PA06.2022
Skills
- Communication and negotiation
- Customer service and relationship building
- Time management and discipline
- Software operation and product knowledge
- Lead generation and closing skills
- Sales pitch development and objection management
- Problem solving and active listening
- Multi-tasking
Timeline
Financial Professional
Bankers Life and Casualty Company
07.2024 - Current
Starbucks Supervisor
Hickory Run Travel Plaza
04.2023 - 07.2024
Manager, and Barista
Muggles Mug
10.2021 - 01.2023
Cashier, and Starbucks Barista
Giant Food
07.2020 - 10.2021
High School Diploma -
Jim Thorpe Area High School