Alana Quezada
Palmdale,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Receptionist
Diclemente Salon
04.2022 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Manager
Five Guys Burger And Fries
10.2020 - 02.2022
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work .
- Cross-trained existing employees to maximize team agility and perform
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy.
- Maintained customer satisfaction with quick and professional handling of product returns.
Manager
7/11 Convenience Store
06.2020 - 09.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Quartz Hill High School
Quartz Hill, CA06.2020
Skills
- Energetic
- Fast learner
- Completed tasks in a proper and efficient manner
- Strong leadership
- Multitasking
Timeline
Receptionist
Diclemente Salon
04.2022 - 09.2022
Manager
Five Guys Burger And Fries
10.2020 - 02.2022
Manager
7/11 Convenience Store
06.2020 - 09.2020
Quartz Hill High School
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