Alana Rhinehart
Cedar City
Summary
Baker confident in the food industry. Surpassed product quality expectations and excelled in areas of customer service. Ensured customers arrived at a welcoming environment and received products which exceeded company standards. Utilized customer service skills to effectively and efficiently communicate with customers, team leads, and other employees. Exercised leadership skills by training new employees.
Overview
2
2
years of professional experience
Work History
Baker
Crumbl Cookies
06.2023 - 08.2025
- Followed precise company regulations to create products
- Adhered to specific company recipes to prepare various toppings and dressings for the products
- Decorated products in limited time while maintaining low customer wait times and high quality
- Fulfilled customer orders and provided a positive customer experience
- Utilized customer service skills to take orders and answer phone calls
- Remained updated on constant changes in product details
- Carried out inventory management
- Participated in store upkeep and cleanliness policies
- Trained new employees in company policies, guidelines, and customer service skills
- Managed store for short periods while team leads were out of the building
Education
Bachelor of Arts - English
Southern Utah University
Cedar City, Utah04-2029
Skills
- Leadership
- Customer service
- Communication
- Time management
- Detail-oriented
- Organized
- Resourceful
- Responsible
- Creative
Timeline
Baker
Crumbl Cookies
06.2023 - 08.2025
Bachelor of Arts - English
Southern Utah University