Alana Thompson
Conway
Summary
Dedicated team member with proven expertise in food preparation and cleanliness, honed at Taco Bell. Excelled in enhancing customer satisfaction through effective communication and resolving complaints with professionalism. Demonstrated exceptional time management and multitasking abilities, contributing to increased sales and efficient operations. Skilled in both team collaboration and independent achievement, consistently meeting high service standards.
Overview
2
2
years of professional experience
Work History
Fast Food Team Member
Taco Bell
09.2024 - Current
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
Fast Food Crew Member
Taco Bell
11.2022 - Current
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Worked well with teammates and accepted coaching from management team.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
Education
Bachelor of Science - Health Promotions
Univeristy of Central Arkansas
Conway, AR08-2028
High School Diploma -
Hampton High School
Hampton, AR05-2024
Skills
- Cleanliness
- Food preparation
- Safe food handling
- Order taking
- communication skills
- time management
Timeline
Fast Food Team Member
Taco Bell
09.2024 - Current
Fast Food Crew Member
Taco Bell
11.2022 - Current
Bachelor of Science - Health Promotions
Univeristy of Central Arkansas
High School Diploma -
Hampton High School